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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30732 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 30,732 reviews
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully hadn't had to use it as of yet but I have a toddler so it's only a matter of time and they're super helpful with questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Beautiful picture. Remote has everything just need to learn ot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeeekSquad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, by all means I highly recommend that Geek Squad, be contracted as your service provider in your investment in purchasing your TV…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with the extra protection. It is needed because you never know when something will go wrong with your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greta quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, with good quality of both visuals and SOUND. We have a soundbar that we got from a friend when they moved but even before the sound bar the sound quality was amazing. 4yrs later we are still so happy with this purchase

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad heroes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad that I bought the Geek Squad 5 year protection plan! I've had a few issues with the device and the Geek Squad has always stepped up to the plate and hit it out of the park.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This why i get my electronics from Best Buy because of Geek Squad. I don't have to send it off anywhere. And i absolutely love that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have the means to pay for geek squad do it !! They are always nice and if u have questions they always answer them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek installed my TVs Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased a mini things through Best Buy and everything I have ever brought. I have never had any problems if something went wrong I needed to return it or if something was damaged and I needed to return it the Best Buy Plaza Airport Road is the best never had a hard time they have always been willing to assist me And I appreciate everything they do Best Buy really stand behind a products thank you guys so much. That’s why I will continue to bring my business to Best Buy. You have an amazing holiday. Be blessed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Insurance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good insurance for TV and others items proteccion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is definitely worth it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with my 3 year old 75” Samsung. It needed a new part, so I waited 2 weeks for the repair to happen, which was fine for us because we have another tv. When they got here the part they brought was wrong so he went outside to order it and at that point decided it wasn’t worth it to replace that (and ended up needing a couple other parts that they didn’t realize we needed) so they told us we needed to replace it. It took me maybe 20 minutes to call in the replacement and in a week we had our new tv delivered and the old one was taken out. It would have been extra to have it mounted by geek squad so we opted out but we were so happy with how easy it was for the whole process. So worth it!! And I am assuming it took so long (about 3 weeks total) because of where we live — in the middle of nowhere. I will never buy another tv without geek squad protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it! Their services have assisted me in the past with Apple products and any questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes purchasing a pricey item feel good knowing that if any should happen your gadget is protected and guaranteed checked, repaired or even replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had good experiences with the Geek Squad extended warranty so I always have piece of mind when I purchase it with every buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100 Percent protection I can rely on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 43 inch tv a couple months ago. It got stuck on the loading screen. Tried a manual clear cache and a factory reset to no avail. Called geeksquad I bought a 5 year plan. Even though the tv was over the 30 day in store return since it was pretty new they swapped it out. I hear the horror stories of people and the insurance but in may case they were great. They were really polite and they were here the next morning with my replacement television. I would recommend getting the insurance for anything you care about keeping. I feel a little better knowing that if anything happens they will take care of it quickly. And the people that came to our house cared and were extremely professional and courteous. Kudos to best buy, I will always get protection on any significant purchase and can rest easy knowing Im not going to get a run around and excuses..Thank guys !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift Without Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally do not purchase extended protection for my own electronics, but since my purchase was a gift to someone, I wanted to ensure the recipient would not have to spend any money out of HER own pocket on MY gift if any issues arose. I guess you could call it peace-of-mind for both of us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always trusted the geek squad to do repairs and answer a bunch of my questions they always been there for me and the family great job and installing our washer and dryer thank you very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy services are the best.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The floor sales person was highly helpful by showing what was on sale that i was able to afford the 60" tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This screen protector is fantastic and I wish I could rate it 6 stars. In a horrific chain of events I tragically dropped my phone from approximately 4 3/4 feet directly onto cold hard pavement littered with gravel. (Dropped it out my car window) I hesitantly exited my vehicle and then proceeded to step directly on top of the phone which was screen side down. To my dismay I observed multiple cracks on the screen of my almost new iPhone 8. I then did the drive of shame back home where I could more closely observe the catastrophic damage to my phone screen. I slowly pulled it out of my pocket as a single tear ran down my face. Suddenly I was overcome with an epiphany. I had purchased and installed this glass protector on my phone. Is it possible that my screen was still intact? Is it possible that this 8 dollar product saved me from replacing my entire screen? I slowly peeled back the screen and was filled with joy. I haven't felt joy like this since I opened up my Nintendo 64 one 1990's Christmas morning. My screen was unscathed. I snapped a picture of the decimated screen cover, and gave it a proper viking burial. Thank you for your service tempered glass screen protector.The description of "ultra clear" is truthful: the clarity of my phone screen isn't at all diminished with it on. Because I have an iPhone 7, no protector can cover the entirety of the screen; this does, however, cover the entire flat part of the screen, unlike other protectors I've tried which were very visibly 1mm too short. The protector also doesn't cause any issues with functionality - touch sensitivity, 3D touch etc. all feel unchanged. The surface feels really smooth to the touch.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Great for OLEDs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal to cover my LG OLED. Super nice to know that if my OLED get burn in, it'll be covered.

    I would recommend this to a friend