Customer Ratings & Reviews

I knocked my TV over, it shattered. I'll not buy another piece of technology without a plan.

I hope I will never need it but I'm super happy I was able to purchase this protection for our tv.

They helped me with the instruccions and great working skills

Don’t ask me now wait until I need it. Right now just there.

I bought the Totaltech protection that included the additional 2 year Warranty. Peace of mind knowing that I have 'Pros' to rely on is great.

an excellent service that I would recommend 100% thank you very much

I just bought a new laptop in September, a Dell, and loved it. Then it stopped working in December. I took it to Geek Squad and turned it in for repairs. Got it back within the promised time frame and it's working great again.

Protection plus -- you always want to buy extra protection for your product especially when you have such a large investment… Any electronics will fail at one point and you would like to make sure you have it protected…

Bought for new TV. Secure knowing that they will take care of whatever may happen.

so we shall see if I actually need it and how they respond to what is needed. But making a huge purchase like this, it's better safe than sorry.

Agent came and hopefully gave his honest opinion. Said cost of repair would exceed cost of tv

Have contacted yet te this purchase but have used them in past…they’re great.

Great customer service They was very helpful to me.

I think that this was a good purchase and will pay for itself over the life of the agreement. I would suggest that others consider this purchase for big tag items.

Have never needed to use it. BUT... It's better to Have one and not need it, than to Not have one when you do need it. Always opt for a good warranty or service product

I recommend it for your own piece of mine and value

Great help with any questions that you have and they are always there for

The protection was easy to buy but so far we have not had to use it.

You need a warranty of TVs, it just how it is now electronics do not last long. Geek squad takes care of things and makes sure the TV is running when it is back in your hands if it is not they usually replace it or find something similar

I love Geek Squad and recommend purchasing it for all your electronic purchases.