Customer Ratings & Reviews

Only used it a few times and went to Best Buy on one occasion and was told I had to make an appointment even though no one was waiting so I called the manager in order to get the service taken care of. When it works -- it works fine.

Thank you Best Buy for my purchase be back soon for something else

Best Buy always offers the best insurance. Saves you a headache. Other companies make you go through these huge process but this is great

Great TV. Picture is awesome and sound is indescribable.

I have only had to go to the Geek Squad once and they were able to resolve my problem quickly and to my complete satisfaction. I like the peace of mind especially for my wife when I am traveling.

I have purchased warranty for electronics in the past and I have always been very happy I did I haven't used there warranty plan yet but for the price for 5 year plan it's best to be safe

I purchased 5year service because the last TV I purchased had a 5 year plan and the TV last 3 years. The support I received was very good

It's a warranty, still too soon to tell because I haven't had to use it yet. I had always had a good experience with best buy and my other warranties though whenever I needed to use them.

Geek Squad protection is always good for electronics. It’s a no brained when purchasing an electronic.

I have not used this protection plan, but will never purchase a major product without doing so. So far, no complaints

The Best Buy warranties are great. If any problem arises just call and the either replace or fix the problem quickly

I didn’t have to use the geek squad yet because my TV is working fine but you never know and it’s always good to have protection for your high priced item

Small price to pay when you don't have to pay to replace a piece of equipment because you got the warranty they will fix or replace I suggest getting it for any large purchase total money saver

I always purchase this piece of mind. Best competitive price for five-year warranty.

Good to have insurance, but most of my earlier products got issues after the warranty ends as if it is timed by Best Buy . Not even once I used the protection, but nice to have it

Always ready to answer your call, professional, courteous

Yes yes yes it is worth every peny i purchase this for my tv my ty got broke somting happen to it but they paid me the tv back

Great support when I really needed it and not a long wait

Dependable service from excellent tech's.Very professional staff.Great coverage.

I had to have 2 laptops serviced and Best Buy repaired them with no problem, at no cost and in a timely manner. That's what I call great service.