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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30380 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 574 Showing 11,461-11,480 of 30,380 reviews
  • Rated 5 out of 5 stars

    Outstanding Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 5-Year Standard Geek Squad Protection. Recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SQUEAKY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always answer very kindly and with understanding that I don't know everything. I am never treated like I asked a stupid question.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 better than 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better 5 years than 2 years. 2 years is almost the same price as the 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad helped with my device quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents were very helpful with my device. it’s nice knowing they’re always accessible to be there for me when needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    COVER ME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WELL WORTH THE PRICE OF SERVICE AND HELP WITH THE GEEK SQUAD....FIX AND OR REPLACE..THATS WHAT IAM TALKING ABOUT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to add to product and keep track of through the website.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DALE WAS GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT SERVICE AGREEMENT. TELEVISION WASN'T REPAIRABLE. A REPLACEMENT WAS MADE AVAILABLE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't bypass the service protection.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy gave me up to 45 days from purchase to add the Geek Squad protection plan. Two weeks after purchase I decided it was best to cover my OLED TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has never ever let me down. I will never stop buying their service fir computers and electronics. Always professional and fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PEACE OF MIND, WORTH IT.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing a protection plan gives me true peace of mind knowing my purchase if protected should something happen in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are always so happy to be able to go into see the geek squad or call them on the telephone for help. They have successfully resolved many issues over the years. Glad to have them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend geek insurance, because after 15 days no guarantee for you product.Perfect opción I choose after use for 14 days my TV. But I love and go to best buy to put insurance to protect my investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan ahead

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase of additional protection is a definite yes! Best Buy stands behind their protection plan. Worth every $

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up to geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 5 year plan with them and with 4 months left my tv went. They came on time got the parts all in a week great work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I wish I could give 10 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never be without Geek Squad. The service is outstanding. I called on a Friday night at 8pm and was able to talk with someone and get an appointment set up. Very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t buy products without it!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rep was very knowledgeable and professional and explained step by step of the coverage and benefits of the protection plan. Gives me that peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It never hurts to have the extra protection on a major purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD IS THE BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best if something goes wrong with your computer or tv they will fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased Samsung 7000tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous service and good price. Very helpful loading tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reviw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad they always come through when needed!

    I would recommend this to a friend