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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30388 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 601 Showing 12,001-12,020 of 30,388 reviews
  • Rated 5 out of 5 stars

    Good service for products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been able to count on this particular service to help replace broken products, or malfunctioning products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service for products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been able to count on this particular service to help replace broken products, or malfunctioning products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The stress relief was refreshing.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with one of the 2 LG televisions that I purchased and I was able to use the warranty with no issues. The best claim I’ve ever filed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You'll need protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth getting the protection on all of your gear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful , very patient to ensure was resolved to my satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful to have when your brand new tv has a defect. The process was painless. Always get the protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth buying warranty for OLED tv, in case of burn-in or orher issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind, less worry!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prices for extended warranties are coming down and are good to have in this electronics crazy world we live in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK Squad is amazing! They are great protection for new tvs and I've always known them to be good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year Geek Squad coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the additional warranty coverage the Geek Squad offers at such a low price for 5 years.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel squad agents are always so helpful. I’m glad I’m protected just in case we ever need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YOU NEED THE PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY HUSBAND LIKED GEEK SQUAD SO MUCH. HE TOLD HIS FRIENDS AND OTHERS HAVE BEEN PURCHASING PROTECTION

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money, my previous LG 65in had problems, this resulted in replacing it with Samsung 65in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Very helpful. Worth t e ert timehe cost. Will buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixes everything quick and great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always taken good care of my stuff, always good to buy this protection or any incident that could maybe happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the very reason you should be buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is why I pick Best Buy. They are the very reason you should be buying from Best Buy for the support they offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You're covered!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No worry protection for less than $7 a year. Great value for piece of mine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 2 year plan to have a second year of peace of mind protection for my new Samsung TV. Geek squad protection in home is a good choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The saleman was great and explained the benifits of the 5-Year Standard Geek Squad Protection. We have used these plans in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I protect all my gadgets. If it has a protection plan, I want it. Things can go wrong with products. Protect your investments. Its worth it.

    I would recommend this to a friend