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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30390 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 617 Showing 12,321-12,340 of 30,390 reviews
  • Rated 5 out of 5 stars

    The Geek squad were good installing my recent tele

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is good though I never used it I did purchase geek squad with my television in October 2021.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overal everytime i need to contact geek squad, they are fast and useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is very helpful and there very professional at what they do. I recommend this to anyone who needs help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hoping I don't need to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first experience purchasing Geek Squad warranty. I hope I don't need to use it, but glad they cover lightning damage since I live in an area this frequently happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase >$1000? Just do it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't make a purchase over $1000 without adding geek squad protection. No frills, no hassle, just fix whatever problem you have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Please get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service - please take it if you have the option. It will save you a bunch of money in the future and it will never disappoint you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great protection to have on a item bought from bestbuy. and they have a email address you can contact if you have any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4k tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a lot of apps , quality on graphics and sounds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s really good you offer warranties with all your items so it gives people the opportunity to keep their product safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad accessed my issue quickly...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with my sons laptop and took it to them. They took care of my issue quickly. They are very good at what they do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like getting bestbuy warranty plans you never know when your going to need it. Never had any problems with bestbuy warranty bestbuy will fix, repair or give you your money back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best to have if they are needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this with the new 85” Samsung TV. Hopefully we will never use it but Best Buy stands behind there products they sell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purcase for Big $ items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have, well you should if you purchase Big $ items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet but read very good reviews on this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very flexible warranty and never an issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a must! Easy to use, very flexible, and works with your schedule no matter how much inconvenient it may.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service very attentive. There when i needed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to get GEEK SQUAD PROTECTION with purchase just in case…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t Be Stupid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not needed their services, but if you’re going to purchase a high quality television, add on the protect plan. DON’T BE STUPID!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents of the geek squad assisted me greatly with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I never have to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use the Geek Squad service as of yet. But hoping it is as reliable as the amount I paid for it.

    I would recommend this to a friend