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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 676 Showing 13,501-13,520 of 30,833 reviews
  • Rated 4 out of 5 stars

    Hoping for good outcome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a TV that is clearly defective. Waiting for that first issue to be resolved. Will follow up after the lengthy process

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind against defective TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did not install my tv. Have not needed the Geek Squad’s services, yet. Purchased coverage as protection of a $1500 tv purchased 10/29/2021.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did install my tv quickly and the servt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had used geek squad before and I knew this was a good ins. I can only say they have lived up to their quality service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    none

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad plan is one of the best plans to buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to be confident about my TV working after the two weeks have passed. Thank you and goodnight

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection for the price point. I hope I never need it though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to have protection on any electronic product. Will recommend Geek Squad service to a friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very very very very very very very helpful ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had to use this yet, but we have used it on another product. It's peace of mind in case something unexpected happen. Glad we got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was installed quick and perfect. Looks great…..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Stars all the way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped us with our new TV having a scratch on the screen and with no problem had a new TV in our home within days!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always a great feature to have on any electronic device they come out to your house and try to fix your problem of they can't then they replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely purchase just in case , comes In handy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protection I have on my products. If anything goes wrong I take it in they check it out and I got a new one. Great to have the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the two year geek squad on all my TV's,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan is always recommend it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is always needed on anything that you purchased no matter where you purchase from or what it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On point assistance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t had to use it recently, but in the past they have been great with resolving the issue with our computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully I haven’t had to use their service yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like to purchase the geek package for my electronic purchases... You never know when you might need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really hope I never have to cash in and use this as a very high-quality TV but I’m glad that I made this purchase

    I would recommend this to a friend