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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30839 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 722 Showing 14,421-14,440 of 30,839 reviews
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With kids at home who are the main users of the tv, this is peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I buy higher end items, I always get a service plan. Have one on my 50"and has come in handy more than once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced bad tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to my local BB to replace a tv that failed after only 2 months. Instead of giving me the run around, they replaced it. Good job..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Protection plan for Electronic devices. The best plan have for Oled Tv. Covers burns and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would not buy a tv without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy anything of value from Best Buy their warranties are great and so easy if you need to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the fact i can take my product to where i got it to get it looked at or fixed or replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had good experience with Geek Squad service plan in the past. This is why I bought it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guarantee for Best Buy products. We always get Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta make sure you cover your purchase. Not bad for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind when you need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added protection from manufacturers warranty. Had another LG TV, never had any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service that anyone would be lucky to get ahold off, great overall experience

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always go to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have. alot of times things go wrong just after the manufacturer one end. always good to have for big price items.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 5 out of 5 stars

    The protection I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the protection to ensure my devices were covered it was a great investment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not timely during the holidays

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service department was good to work with and they went out of their way to get things going for me during the holidays...although I didn't get the TV until 12/28!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love love

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have this sake model in a 50” so it was ankonbrainer for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv ever I had, and I would ever have. Definitely 5 star

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad they are the best no BS they are really awesome trust it the coverage is awesome

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returns to Home Screen while watching

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fine for the price but it shuts off when it wants far too much. I’ve only had it a little over a year and it been doing it for months before my year came up. I mean even while watching a program it’ll go back to the Home Screen. It’s so annoying. If I had of remembered I had protection on it I would of took it back sooner. So I’m going to take it back after just checking to see if I have coverage for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy Vizio products and rockfish products and so far have never had to use or call Geek Squad but in store answering questions they are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the warranty backs up everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal always get Warranty backs up everything you ever had A problem.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again.