Customer Ratings & Reviews

Love Geeksquad! They have never failed me. Super convenient and totally worth it. I’ve had to use them a handful of times over the last 15 years and such an easy process. Highly recommend.

Best Buy consistently provides amazing electronics, their knowledgeable staff ensuring that you get the piece beat suited to your needs. The great thing about a Best Buy warranty is knowing you'll never have to worry about the integrity or longevity of that purchase because the Geek Squad will be there to repair or replace it with absolutely no hassle or fuss. Shop at Best Buy, but don't forget the warranty!!

I always get the extended warranty on the higher price electrical items because the two times I have had to use it they did not give me any hassle at all. One of the items was a vacuum and because it was non fixable and no longer stocked (three years old) they gave me my full purchase price back on a gift card. Also other places make you use the manufacture warranty the first year before the extended warranty kicks in, but the geek squad protection handles all that for you.

Geek Squad service was fast totally fix my issue which was very important to me. He offer the membership to me which has saved me money important these days

The Geek Squad Crew arrived on time. The were very considerate of our home. The wore shoe coverings. When they were finished they cleaned all the dust from hole drilling. Their installation of the TV quick, accurate and professional. After all the physical work was done, they spent almost 30 minutes showing and teaching my family how to use the new remote. They also showed the family all the new available features built into this TV.

I had this protection service on my former LG TV that failed after 3 years of use. The Best Buy customer service personnel assisted me efficiently and effectively with guiding me through the process of selecting a TV and setting up delivery for my new replacement TV.

Warranties can be kinda scary but sometimes needed as you never know

Good warranty..after buying a TCL ROKU tv which we did not purchase a warranty on and having the sound go out and having a black picture after 2 years of use..we definitely bought a 5 year warranty with this Pioneer Tv..hopefully we’ll never have to use it but if we do we have it!

The Geek Squad were amazing. I'm not an idiot! I have hooked up many systems before. But the new speakers that I could never get great sound out of them. The Squad hooked them up properly and made system easy to navigate easily between different units in the system. The TV was crisp and they did it all quickly too! It had been frustrating to have these great speakers but not be able to enjoy them as I can now. I had 6 yrs of college! You'd think I coulda figured it out!

Great for the television. Always good to have insurance especially with little kids

I purchased this plan for my new television because I would never know when it might need service..being on a limited income, I'm watching what I spend and everything counts..while I have never used the service yet it is satisfying to have peace of mind in case something happens.

Great purchase, great service. Easy to schedule service.

There protection adds peace of mind knowing you dont have to ship it out let geek squad handle it thx Guys appreciate yas

Mounted my TV through heavy brick above my fireplace. Did a great job. No mess very happy would definitely recommend.

Good for replacement! If you buy a TV, I definitely suggest getting this service!

The agents mounted my TV and installed all my speakers and hooked up my subwoofer, Satellite DVD, and all my extras in every room, they also went an extra step and were able to have the cords come out near the electric plugs so the wires were not hanging everywhere. Very professional job and they were very nice during the process.

Excellent value for 5 years of coverage. Best Buy has.all of my electronics needs at a great price.

Called them about a problem- ended up not being a technical issue, I asked him what he suggested I do, he told me and it worked. Great people to deal with

I have not used the Geek squad for this particular item, but have in the past and they are the best. Quick and knowledgable.

Provides some peace of mind when purchasing expensive products!