Customer Ratings & Reviews

Agents were very helpful in helping me find my product and made sure everything went smoothly.

If you intend to purchase anything of significance then you ought to seriously consider adding extra service and protection. Geek squad will not repair or replace anything that has malfunctioned or been damaged but also provide technical support for you by answering any questions you may have and assisting with any installation or compatibility issues you may run into. This is a no brainer for me.

Really amazed about how the service was handled, just call and they gave me the appointment date for the technician and once he knows my tv problem I receive and email in my case to exchange my tv, thank

We always purchase the Best Buy Protection Plan on all our items. No Hassle, No Worries. We have used it several times.

Never known what can happen but with Geek Squad Service I know I'm covered.

Great quality service. Always available when I had an issue.

5 year Geek squad protection is an important addtion to have when you buy a new TV. They will come to your house to fix it and if it can't be fixed they will replace the TV with a TV with dollar amount up to what you paid for the TV.

Happy with the extended warranty. The last tv started having problems just outside the factory warranty and as a piece of mind it was nice having the extended warranty. The tech’s came and checked out the old tv and determined that it was unrepairable. So the upgraded my tv with the newer model and I kept the same warranty.

My previous TV went out no picture or sound. I had a service tech come out to my house and looked over what was going on. He had to order parts for my TV. Once the parts was delivered to my house he came out a second time (both times were free of charge). The TV still would not work. So with the warranty, I got the price that I paid for the TV in a Best Buy Gift Certificate. I then purchased my new TV and still had money left over on my gift certificate. Also the service tech that came to my house was very knowledgeable and helpful. Very pleased

Look no further, for the price you won't get a better picture than this. Almost OLED quaility, but way brighter, so perfect for a Living room with lot of natural light. Save $1000 and get this unit a try.

The protection for my tv was a good choice. So far Haven’t had to use it

I hav conected my device for myself it s almost one year since i got it, it's great,,......

Great peace of mind for any high value purchase. Super easy to use through the website or app.

Purchased warranty protection for tv, just in case. Luckily I haven't had to use it. Staff was very helpful with all my questions.

I would always recommend this, especially on small appliances and television as if you need it they are courteous and prompting getting you satisfaction and it always helps to be able to get things taken care of right away

One of the best things I love about Best buy is their protection plan. They are great

They came and inspected my broken Hisense TV and was able to replace it. For 100, it is pretty worth for 5 years coverage. I wish the warranty would extend and cover the replacement TV but I have to buy a new 5 year plan. Would be 5/5 if the new TV continued the the previous warranty plan.

Geek Squad techs are fantastic I have it on everything I buy from Best Buy; The Geek Squad never lets me down

It’s pretty much gotten to the point where if you spend over $500 on a TV you have to buy “5 year insurance”. My personal experience has been very good getting equipment fixed in a reasonable amount of time. Have had to call for service 3 times and it has always been a positive experience.

Got this protection for my TV. Haven’t had to use it yet.