Customer Ratings & Reviews

Customer service has been nothing but the best! They have been quick and helped by answering all of my questions.

I've used this service to install my TV brackets to hang my TV and set up my surround sound. Awesome job guys.

If you are purchasing a high end tv or high end Home theater setup, get this. I am not a believer in protection plans for almost all products , but i have purchased this for Both of my LG tvs and i am so glad i did,. Had issues with burn in on my first LG and Geek Squad was extremely helpful and lived up to the warranty. EXCELLENT< THANK YOU BEST BUY!!!!!

I always buy the geek squad protection on open box items as well as computer accessories!

Got Geek Squad for my LG Air Conditioner because the previous one on wheels broke after 2 years. Warranties like this are necessary with AC's that breakdown after a short time

I bought a Sony TV in 2017 and purchased a 5 year Geek Squad warranty. I thought the Sony TV would last a long time, but I decided to buy the warranty just in case. The TV suddenly quit working in May 2020. Best Buy sent a repairman out to check TV. It could not be repaired. They replaced it with a new TV. So glad I had the 5 year warranty. It's also nice to be able to call Geek Squad when I have any questions.

My mom love this offer because in case the television stop working she can get a replacement for the television the wall mount

I buy protection plans on all of our TVs and computers and have used them on both. Best Buy doesn’t mess around and takes care of things if there is a problem. This is the only company I buy protection plans from because of this. No headaches and hassle free.

Worth it! Comes in handy when you least expect it, got a new TV last time I used it. TV stopped working after I moved to a different home. Geek Sqaud guys stopped by and replaced my TV with a new upgraded Samsung.

Very knowledgeable and friendly, answered questions so that I can understand more about Tech. I was able to set up myself, thanks to them! Really like BEST BUY, thats why i puchased my second TOSHIBA FIRESTICK from there.

Great customer service and very helpful. They suggested upgrade printer with newer technology for Bluetooth to print from phone

Wonderful technician. He explained everything he was doing and made sure I understood everything. Very impressed with service. On time and very helpful.

Quality and price is amazing, will always do business with Best Buy, looking forward for a desk top computer system for December time frame.

Excellent service and warranty for any electronic item bought, Geek Squad always delivers good service.

Already saved me money. Worked on my TV and found it was not fixable. Sent me a new one and removed myvold TV. Thank you geek squad.

Feels good knowing my things are protected if something happens.

The geek squad has helped me several times with my purchases. They are great and well knowledged on several things.also the coverage of my purchases is worth the extra money.

Warranty for Insignia Smart tv, purshace for economic and low price

Awesome purchase Every time! Through all the years of my electronics purchases, I've never been dissatisfied with Geek Squad. Thank you

Tech sometimes dies quickly so it's good to have the extra assurance on board for a reasonable cost. Thank you.