Customer Ratings & Reviews

Purchased extended warranty, price is very low. Hopefully no issues should any problems arise. Good security blanket.

No issues yet, but if something breaks I'll see if the Geek Squad Protection does anything for me.

I simply cannot rate the Geek Squad service for our SONY 4K TV because we have not had the need to use this service.

I have tried to use the Geek Squad a couple of times, and I have been disappointed with their service.

Purchased for a new gift TV. Hope it’s never used!

Not good for Television sets. I never knew and I got one for my tv. The screen broke and it was not covered. Got a return for the unutilized portion

Something I always got to be sure but never ever had to use it and I am noe thinking from now on it might not be worth it!!!

Just in Case. BB offers a great plan and deal to secure the shelf-life of my greatest LG 4K HDTV!

Have not used this service at the present time. But I do plan to once a problem arises.

I purchased this protection for my new fire smart TV. Haven't had to use it yet, so I guess that is a good thing.

Total waste of money. will charge you t to come anyway so why bother, glitchy TV I am now stuck with as it is NOT fixable, DO NOT WASTE YOUR MONEY~!

I don't know how to review this as I have not needed it yet. If I use it I will update.

Five year plan purchased with the TV. Price was reasonable but will update review if we have to use the policy.

I’m not sure of the Geek squad I’ve never had to use it for this tv. If I ever need to, I will let you know.

I purchased the extended warranty, but haven't used it so don't know if it was worth paying the extra money. I suppose it does give you a peace of mind.

I have had some electronics and a TV go bad before its supposed lifetime. It stinks to spend the extra, but we all are happy to have insurance when we need it

Haven’t had to use this yet. I did have one question but I was able to figure it out without the help.

This is a good thing to have on any electronica items of value. Much easier than dealing with the manufacturer.

Always a good idea to get Geek Squad coverage when you buy a TV

Well where to start. I am no dummy to computers. I had the extended warranty on my desk top. It started doing shutting down so I know something was breaking. I took it in and the first thing they told me is that I have a virus. Well I know it didn't have a virus. They did something and I took it home well it was still acting up. I took it back they said I needed to buy this geek squad because my extended warranty didn't cover them looking at it. I paid another 99.00 for it. Then again they said it had a virus I said no it dose not. After a bit they said they would keep it and do more checking. Well they called in a few days to tell me the motherboard was going out on it. I said well that sure isn't a virus. Now the motherboard is covered under that extended warranty. I should not of had to buy the geek squad. So after a month they had to send it out and get fixed. I picked it up they said it was already to go. I said great lets plug it in and see it start. Well go thing I did because they mounted the motherboard crooked and could not plug in the monitor cable plus another. they had to take it apart and redo it. So yes I was upset. I live a hour from Best Buy. And if I didn't make them show it was working I would of drove all the way home to find out I couldn't hook it up, then drive all they way back. Also, one of the kids said if you don't like it too bad and something else which I do not remember.