Customer Ratings & Reviews

I buy from Best Buy even if I have to pay a little more because of their protection plan. I feel more at ease with the geeks than alot of the other retailers, plus the product normally outlast the warranty, but I get it just in case for big ticket items.

Agents lead me to the right product for what I needed

This was a gift to my husband and he loves it so much. There is so many great thing not only for him but me as well

My picture went out on my TV and the warranty covered a replacement TV. All done the same day. I received a larger television and cash because TV's cost less now.

I honestly never needed to use the service, so hats off to best buy for having quality items that outlast their warranty!!

Geek squad is a very good service for any electronic equipment. Excellent customer service

Great tv hidden feajtures that are free, great high resolution and the size is just perfect for a room Would highly advise you to get it

Best extended warranties in the market, response is awesome and cover all types of issues

A guarantee that it’s going to be perfect is well worth it all

Worth every penny. Great customer service. Terrific personnel.

[Employee of bestbuy] Geeksquad gave me the mental comfort that my TV is safe with them for the next 5 years. No worries on my end, and wide support across america! I love it.

I have had to use this and I hope I won't need to, but it was a great price.

This "insurance" plan is a definite must have, especially if you are not especially tech savvy. I have used it numerous times and it provides peace of mind and is reassuring to know that any problem(s) I encounter with tech issues will be handled in an efficient and thorough way.

Good to have for any device inconvenience that may and can occur.

I generally purchase protection plans for large ticket items and for smaller ticket items if the costs of the protection plan does not exceed 15% of the purchase price which is still a bit high. I have had to use the benefits of a protection plan before and for the most part it is worthwhile. Seems that the satisfaction level is largely based on the store's management policies and store reps. In a worst case scenario it's good insurance if you have product failure and or need support service.

Geek squad is always awsome to have ..very professional and knowledgeable in all areas and they can help answer and fix all you need

I bought a floor model OLED LG 55 inch TV because the price was too good to pass up. I bought this warranty because it was an floor model, I usually don't purchase an extended warranty. Im so glad I did. There was burn in on the wcreen when I got home and the geek squad came over and replaced my screen within a week. Amazing customer service and amazing warranty! Thanks geek squad and Best buy!

I brought a insignia TV 2 yrs ago and recently it died on me but thanks to geek squad they did what they could but it was dead. But did help with my questions and help me understand my options and where to go from there.

I always get the Best Buy warranties, they are great, never had a bad experience when i had to use my warranty. Worth getting.

How do use it once for a completely different product and they took care of everything without hassle!