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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30853 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 30,853 reviews
  • Rated 5 out of 5 stars

    Geek squad forever baby

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again always get it. if you can afford something from best buy then dont cheap out on protection for those products. VERY IMPORTANT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful brilliant picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

     This TV came right on time. My old one went out on me. My warranty was up so I had to get a new one. I seen this one the price was right, so I got it brilliant picture look like I chose the right one. 

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Warranty Is Priceless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this use the warranty for my 65” Oled that had dead pixels. A tech came out and checked. The next day I received a store credit for the price paid for the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV is great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the television but really appreciated Steven Wrenn of Geek Squad who installed it within my home theater group. He was professional, knowledgeable and very helpful in explaining everything to me. I also purchased at his suggestion a master remote controller. He programmed and again explained how to find everything I needed. I LOVE having one device do it all. If I ever need a Geek Squad service call I hope Steven is one to respond. I am attaching a photo showing quality of picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve yet to use the service but worth the value! Always get extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to get a protection with your electronics to protect it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad took great care of my claim!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek squad protection plan. It was a breeze submitting a claim 2 WEEKS before it expired. Geek squad attempted to repair my tv and when they couldn’t I was given store credit to purchase a new ones no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Best Buy warranties, they are great, never had a bad experience when i had to use my warranty. Worth getting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This comes in handy when your trusty electronics decide to break down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Always Provides Great Support!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never disappointed at Best Buy or Geek Squad’s quality of service. I haven’t had to take any help from Geek Squad for my recent purchases. But I have in the past and I never regretted my decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would have been great, had I everbneeded to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly never needed to use the service, so hats off to best buy for having quality items that outlast their warranty!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT SERVICE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an EXCELLENT service is good to have you never know when you going to need it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plans make you feel at ease...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get service plans with purchases just in case something goes wrong. I would recommend any customers purchase protection plans with any type of purchase made. Nothing in this life is guaranteed. All manufactured items built and designed could possibly have a defect or become inoperable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung corp just suks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv picture quality but you have to sign into samsung every single time you do anything on this tv because SaMGSUnG suksballs

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad extended service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually, I never get the extended warranties, but in today's age of electronics, its a sound investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy a warranty with major purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 5 year warranty for my brand new tv. And I know if needed, Geek squad to the rescue, I've delt with them before and they are amazing. If you buy a major appliance, you should always get a warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and highly recommended. They are providing good rewards too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad ill purchase on every item that i buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Profecional service ! Attention exelent! Quick service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The security is definitely worth the money we all know life happens and i will always go fir the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad the best, Thank you so much for your service and quick to resolve issue. Pastor Bradley

    I would recommend this to a friend