Customer Ratings & Reviews

Geek squad radio installation group are amazing. Installed my new pioneer radio system, purchased by Best Buy, in a hour. Great communication. Happy with my purchase and glad that I chose to receive my service here.

The Geesquad agents mounted my TV and connected all devices with perfection

Love this TV & sales person at Best Buy was knowledgeable and very helpful!

Last tv broke and repair would cost more than the tv. Had to get a new one, didn’t want to have that happen again

The store located in yonkers NY central avenue hires the worst managers. Because of management . They lost my 2K sale. The same day my new 4K TV was delivered. That same day before noon time I cancelled my order, due to poor service and no empathy from store manager. They called me to earn my business back, but it was too late. It was like putting salt on a fresh wound. Be warned you will get your money ripped off. Don’t forget file your complaint to Better Business Bureau.

Highly recommend they help with all products and are easy to use! They helped on the TV!

Great value for 5 years of accident protection! Highly recommend!

Hopefully I wouldn't need it if I do then I have it

Every time I have needed a replacement, they have been extremely helpful!

This was a great deal as well and i am glad to say i haven’t had to use it. Haven’t had any issues with my Lg Smart TV and purchased it December 2016 as a gift to myself. Not bad if i don’t say so myself!!

Love them ! Always have! I use them for my laptops as well !

A little expensive, but then again the coverage is great. Only warranty that I know covers burn-in.

It’s a very good tv the only problem that I have is the remote control, for some reason the battery doesn’t last long

Great peace of mind! Haven't had to use it thank God but nice to have!!

Haven’t needed to use it yet but I’m sure I will within 2 years couldn’t believe it came with my purchase

I got this for my refrigerator and tv. I havent had to use it yet but it seems like a great deal.

I ordered a 75” Roku tv online on November 21, received a wall mount and waited for tv to arrive. About a week later we opened the box took out the tv only to find ou it was defective with vertical lines running up and down the screen, Text/chat to return and reorder set up for December 18th, waiting all day for a replacement only to find out nobody showed up! Text/chat again, said no one available to deliver, reset up for January 3. Not customer service friendly, I will not purchase anything again from Best Buy.

Geek squad protection is always a great idea. Ypu never know when electronics will stop working.

Great peace of mind on my tv working the way I need it to.

I loved. Buy this for My new tv buy here in the store too