Customer Ratings & Reviews

I always buy 5 year Because of the size of the TV 65" Sony

Best buy and geek squad have the best warranty hands down.

I had the protection on my old TV and I'm glad I did! MY TV broke 4 months after my original warranty ran out. I called them and they came out to fix it, they had to order a new board. They came back 2 more times, and they couldn't fix it, so they gave me another brand new TV. tv

Can’t go wrong with this coverage.Even a minor repair would likely far exceed the cost of the coverage. Based on knowledge and professional activity installing the television, I am confident that any repair would go seamlessly (hopefully this will be moot)

Love this Samsung brand! The picture quality I second to none and this deal came at a perfect time. My brother and sister’s tv broke and this the perfect replacement option. You won’t be disappointed.

If you do not buy this and your item has a hissy fit - getting service on it is EXPENSIVE... so good luck if you do not buy this coverage. I buy Geek Squad with anything that is an electronic - anytime I have had a problem - they are fast, efficient and worth it! Coverage is transferable too - handy! Always recommend!

I love the Best Buy protection plan, which I've used for lower-cost items like hearing aids and smart watches. I hope it works and is just as excellent.

Excellent service and response when needed. Replaced a TV that quit working.

The agents came out to my home to see if there was a problem with my television. As well they came out to my home to help me find a replacement tv and delivered my new tv.

Excellent subscription I love it and use it a lot they help with everything

Always recommend protections plans from Best Buy! They’ve helped me big time after a few years

Very helpful and easy! Tv would not turn on and they came in to replace it!

The original TV and delivery went flawlessly. Somewhat disappointed in taking nearly the entire week for replacement.

When covering electronics items that are difficult to have repaired getting the GeekSquad warranty is a must. For the cost it can save the purchase value of the item covered. It has allowed me to upgrade one of my items with a much more capable replacement.

I gave a 3 because the genetleman that I talked to was cordial. I decided to call due to a defect on the ethernet port on my 35" TV. This service is not convenient if you are not close to the store. To use their services, you have to take the merchandise to the store. For customers that are more than an hour away, not convenient. Will not purchase the geek squad plan again.

These guys go far and beyond to help resolve any issues Couldn't do it without them

Former television had an issue...after being picked up for possible repair, was informed needed part was worth more than my almost five year old television. Was offered either a comparable television, or, a check. I chose the check, as I had decided to upgrade to a 4K HDR, and used the $$ toward the new television. I purchased the warranty for my new television too...too many new & innovative items associated with newer TVs. I consider the warranty peace of mind. Recommend it!

Some times it is better to to on the safe side. I have had several people I know have trouble with the T V they purchase and since this was an open box item ( evidently purchased and used to watch the super bowl and then returned based on the active account I discovered on the T V ) I wanted to play it safe and went with the warranty . SO thst if some difficulty does happen I should be in good hands for repair or replacement.

This is a pretty, good protection that I used for my new PC setup

Listen, I won't buy anything electronic without some assurance I'm going to have an exit strategy for when it goes kaput. Geek Squad by far has the best plan in the industry and has saved me from having to shell out major dollars more times than I can count on one hand. Its always straight-forward. You call, tech comes out and assesses the issue. They fix it or replace it... PERIOD!