Customer Ratings & Reviews

Out of all warranties I’ve ever purchased Geek Squad is the only ones I truly trust.

When getting a new TV definitely get their geek squad protection. They come to you if there’s any problems.

For the price worth it. Protects against basically anything i think

Excellent home delivery and professional service thank you geek squad awesome service

he did really good mounting my tv and taking the old one down

Bestbuy technically support is the best Geek squad is very reliable

I would never not have this extended warranty. I’ve used it many times and it made me feel very confident to continue to purchase these by the way they handle problems.

It’s always to add their warranty cause they always take care of the item without question!

I like the knowledge of having a five year warranty if it is needed. Great price

I had a TCL TV that needed service done and ended having to get a replacement. I'm so glad I had the protection plan, they replaced my TV with a new one, which was a newer model. The one "downfall" is they give you credit for the current value of the TV instead of the price one paid for the product. Besides that the service was excellent and very professional.

this protection plan is excellent ! from previous experience - with our defective tv which didn't function after the geek squad guys tried to repair it, we were offered replacement of the defective tv or store credit. we chose the store credit. we were able to buy a newer model of the tv (with additional cost, of course).

Good services. Havent had an issue with geeksquad yet

Need this protection on all your devices. Great Geek squad protection to have.

I work on appliances for a living and sell protection agreements every day. So I believe in them whole heartedly. I chose to purchase the protection agreement when I bought my TV for peace of mindand the fact that if it breaks it will be repaired or replaced. And the price was very reasonable compared to other plans.

The best thing the Best Buy includes is the guaranteed of the products.

I've been buying products at Best Buy since 2006 from laptops...to tablets....Cameras... to TV and Ring home security cameras...Their protection plan is the only one I buy for products bc when something doesnt work they Fix it right away and can bring some items to store like tablets or laptops...while at other stores all items need to be shipped out for fixing

Can’t really say much but I do know they honor their service and they do get things fixed. If they don’t they will replace a new item so I can say the service is.

Good TV with very good resolution and a good experience.

I found out after first purchase to add Geek. Works wonderful from home did not have to go into store for one of my devices. But did on computer problem and they solved the problem very quickly.

The price of the warranty has doubled however down the line I will definitely appreciate having purchase the warranty should the tv have issues.