Customer Ratings & Reviews

The Geek Squad service it well worth the price and I would purchase it again in a heartbeat!

excellent service fast and very nice customer service

The agents were great! Great customer service, answered all my questions!

This was a five year warranty package that includes damage coverage from a lightning strike, which is what terminated the TV the new purchase replaced. I hope I do not have to use this coverage so I could provide a more thorough rating. I did have a problem with the new TV, but it was within a year of purchase, so Geek Squad protection told me I needed to process my claim through the original manufacturer warranty plan.

It’s the perfect size for my son’s room. Overall good quality picture. Perfect compared to pricing

Very good service I totally satisfied Highly recommended

not a huge fan of insurance but my salesperson made is such an easy decision to purchase

Staff was very friendly, helpful and knowledgeable. I went in with a warranty/return and they helped out right away with no issues whatsoever. Thank you for all the help and making it easy!

Hope you don't need it but 5 years covers it. My Vizio panel went bad after 4years 10 months, 5 Year got me into my new LG without having to pay hardly anything out of pocket! Was easy to call and initiate with Best Buy, had a new TV next day.

Greeek squad gave me great customer service as always.

simple peace of mind, $5,000 on a TV and little peace of mind is warranted!

I Purchase Protection on every best buy item I buy, but not just any protection........ Geek Sqaud protection! They replace with equal value of a product if your not satisfied. Im always going to recommend them because every time they have done service or replacements of my products its been shown to me that they are very concerned about my satisfaction towards their service and that is the bottom line most important thing for me as a customer. 5 stars guys!

Added for additional protection. Reasonable price for it.

This is exactly what's needed to have peace of mind for all of your purchases.

Peace of mind with this Geek Squad protection. Would not want to have to pay more for in home repair for time and $$ to ship it somewhere.

Always excellent make sure that everything is taken care of. A very flawless customer service as well

I love the Best Buy protection plan, which I've used for lower-cost items like hearing aids and smart watches. I hope it works and is just as excellent.

Great service all the time. Whether you are in the store or have questions on the phone!

you would have to be an idiot not to take advantage of the 5 year warranty, what a great value

We purchased a 5 year warranty for our new LG TV. The original TV we bought had really bad pixel burn on the screen, and the 2 year warranty really saved us. We purchased the 5 year warranty for the new TV we traded for with hopes that the TV outlives it's warranty. The cost of $30 for 5 years is worth the cost, especially if something happens to the TV.