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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30854 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 175 Showing 3,481-3,500 of 30,854 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Always good to be protected

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan gives the people an opportunity to not worry about getting the replacement or the money back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service to have with your cellphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Service by geek squad with much more affordable price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me achieve inner peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and peace of mind. I recommend people buying TVs or laptops to add this protection on. I always get better service out of here than the manufacturer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase was but a few weeks ago and, beyond their initial installation and set-up, I have not yet had to make use of their services. However, from my past experiences with Best Buy's Geek Squad (in-store) and this installation/set-up, I have no doubt that their past service will remain unchanged should my need for it arise in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best services around, they do an awesome job on fixing the items that needed fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting our tv , straight and level

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the protection on my products in case something happens, because you never know, it's better to buy it than not need it, than to not buy it and need it, especially since the plan is cheaper than having to buy another product! And Geek squad is always so helpful and know what they're doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this protection plan just in case anything happens to my $1000+ tv. Best Buy has it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to assemble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily connected to all my devices and I easily assembed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost always buy buy the Geek Squad protection plan for any TV or computer purchase. We recently had a bad power surge that knocked out several of our TVs. One TV was still under the 5 yr warranty. I took the TV in, they sent it to be checked out. Best Buy ended up replacing my 4 1/2 year old TV with a brand new one, that ended up being an upgrade from what I had. Well worth the money in this case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used it in the past and very happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to use this but I’m glad I got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a must buy when I purchase an item with a high price. If anything goes wrong best buy will either fix the item or replace it with a similar item. So I always make sure I buy the extra protection. It saves me from frustration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase the geek squad plan for major item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had nothing but great experiences with geek squad services from delivery to repairs never any hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MPT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase protections plans selectively. When I've had an issue replacement easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad answered all of my questions!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy, they have the best insurance policy for their products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5315 Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's kind of hard to Rate, I have not had the opportunity to use the service. Hope I never will.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy. Bought with my other tv and was replaced fast no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect the money you spend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service ever I can live worry free for the next 5 yrs knowing that if anything happens to my protected item it will be repaired or replaced at no cost to me. Best Buy’s protection is a must whenever you prurchased expensive high quality in home items . Protect your purchases better safe than sorry!

    I would recommend this to a friend