Customer Ratings & Reviews

No electronic household device should be without geek squad protection!! The squad is well run, knowledgeable, responsive,courteous, clean. They take the responsibilities of their job seriously as well as client satisfaction!! We have been working with geek squad members since 2006 & highly recommended this technical service.

Always protect your technology, you never know if you got a lemon or the product goes out before your protection ends. Geek squad will be there to assist, and they have great customer service.

I used to work for Geek Squad for years and customers who bought it and would need us to repair or replace the TV were so happy they did. Customers who didn't were always made at us when their TV broke and either spent a lot of money fixing it or bought another TV. I always get the protection plans, reduces the stress for when things go wrong.

Excellent! Good Service and nice atención for the empleados. I like Best Buy. Is the BEST

So far my tv and the service provided has been pretty good

I love geek service, but i dont think I needed it for my lg g3 tv. So i canceled it

Geek Squad protection plans are very good. The main reason that I go to Best Buy and purchase products is that they have one of the best protections plans. we even purchase our cell phones at best buy, because their protection plans are better than our cell phone provider offers. another huge plus, is that you can reach and actually talk to a Customer Service Rep. who are very pleasant and professional.

The tv look amazing and it works Wonderfully, I would recommend this tv to everybody

Bought a tv and returned it. The geek squad service fees were also returned. No hassle whatsoever.

good tv. ideal for games. very powerful sound. I like that it is updated frequently. If you like to watch movies in the evenings in a dark room, then this TV will give a good result. in a bright room, the image will be dark. I advise you to buy if there is a discount on the TV, you will not regret the money.

For my birthday, I bought myself a whole home theater system. For the product, I was buying, this was just extra insurance, incase. They also installed everything, which was great. The installation was done professionally.

Having the Geek Squad available makes things very convenient. Seniors especially would benefit by having Geek Squad Service because if you have challenges you can get help instead of being frustrated. Get the Squad!

Every warranty on anything that you buy from bestbuy it's really worth every penny!!!. Have always get it on every item that I've bought and it has become so useful, casue bestbuy always respects the warranty and exchanges anything that has problems for a new one without hesitation, I personally really recommend it!!!!!.

Geek Squad is the best warranty program out there. They have come to my home twice when a big name device decided to go belly up and they replaced both times with no questions asked after analyzing the problems. I normally do not trust any extended warranty but GS is the glaring exception. I would always buy it.

I have purchased a Geek Squad service agreement on a large television once before and when it failed and required service, a repair person as scheduled quickly. The television was also replaced quickly with me making a choice on the new television at the BestBuy store. Excellent service!!

Amazing television at a great price!!! Best Buy for the win!!!

Helpful with all my questions very knowledgeable about product

Havent used them yet but I have in the past great service

If you purchase a merchandise make sure you get that geek squad because they are the number one taking care of merchandise so if you don't purchase it at that time you have 15 days to go back with the receipt and get that warranty for your merchandise go get it

I was very glad to get the chance to extend my service to 5 years and the Geek Squad made it easy.