Customer Ratings & Reviews

I bought the 5 year protection because I purchased a LG OLED tv and do alot of gaming and tv watching so I am glad to know I have added protection in case something happens.

Have had the service before on an older TV. When that TV had a dead pixel they worked with me and allowed me to just replace it instead of having to wait for the TV to be sent off and wait for the factory to say it was unrepairable. Hoping if anything goes wrong this time I am treated the same.

Have had the service before on an older TV. When that TV had a dead pixel they worked with me and allowed me to just replace it instead of having to wait for the TV to be sent off and wait for the factory to say it was unrepairable. Hoping if anything goes wrong this time I am treated the same.

This is a great basic TV. I already had a sound bar and Roku, so I didn't need a Smart TV. The sound and picture are great and it was easy to set-up.

Having used on my newest purchase but hey I got 5 years, I used the geek service before never had an issue.

Very nice plan it's a good investment for my TV it's always good to buy a plan

Hopefully I don’t have to use it but just in case I have it.

The customer service was awesome , the process of purchasing my brand new tv was easy. It was brought to my Car and they did everything so safely and quickly . Picking up was a breeze

Love his TV works great and great price and service plan

The 5 year warranty on Tv is the only to protect your investment, I believe! I was able to get this tv because of previous warranty! I will always get piece of mind at Best Buy!

Excellent picture and sound. I would recommend this TV to anyone. Great quality and very sturdy stand

You did a great job on installing my refrigerator I would have them do it again

I gave five stars for the value. At $20 per year for 5 years on a 75" TV is quite reasonable. Although I haven't had anything go bad on me under an extended warranty.

It’s a option that I purchased in addition to the TV. Fortunately, I haven’t had to use the warranty yet.

Tv went out and geek squad came out the diagnosis the tv. They ordered the part and was back out to fix the tv the Saturday after thanksgiving. Tech Frank did an amazing job

Very reassuring to have the extended 5 year home protection plan for my 65" LG OLED TV. Anything goes wrong and Geek Squad will come to my home to repair without me having to take such a large item back in to the store. Definitely worth the additional cost for this coverage.

I decided to buy extra protection for my tv and chose the 2 year warranty. I figured buying a floor model it was worth it for the extra protection and I wasn’t wrong. I was having issues with the smart tv connecting to WiFi and simply scheduled an appointment and dropped it off for repair. The turn around was great and the best thing is that there was no cost to me.

I gave a 3 because the genetleman that I talked to was cordial. I decided to call due to a defect on the ethernet port on my 35" TV. This service is not convenient if you are not close to the store. To use their services, you have to take the merchandise to the store. For customers that are more than an hour away, not convenient. Will not purchase the geek squad plan again.

My TV was poorly packaged and arrived broken and cracked. One call to the Geek Squad and arrangements were made for it to be picked up and returned for a full refund on the TV and 5 year protection plan.

I purchased the Geek Squad protection because I've unfortunately had to use it once before on a 75" TV which was only a year old. The process was quite easy and I received an extremely equitable resolution.