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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30858 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 199 Showing 3,961-3,980 of 30,858 reviews
  • Rated 5 out of 5 stars

    Viviano’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent and the technician set up the TV and connect everything that was necessary and they also did a follow up call

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable and software updates are quickly installed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased this option, and have used it twice. Both times I was completely satisfied with the service. Fast, no nonsense, and professional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased this option, and have used it twice. Both times I was completely satisfied with the service. Fast, no nonsense, and professional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Official Rules NO PURCHASE OR PAYMENT OF MONEY IS NECESSARY TO ENTER OR WIN THIS SWEEPSTAKES. A PURCHASE OR PAYMENT OF MONEY WILL NOT IMPROVE THE CHANCES OF WINNING

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it"s great to have..........................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from my guarantee.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a thorough job of analyzing my TV’s odd behavior and recommended a replacement TV. I called the next day and they set up an appointment for a home visit. They were on time and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents brought in and installed my TV perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection for any product should be mandatory. Any issues later Best Buy will replace it no questions Ask. At least to me. I always purchase the extra warranty on any high end appliances, computers and tvs. Highly recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great experience and service, appointments always in time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have the best of quality customer service would definitely recommend for all your electronics and appliances!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squaf.always ready to help when needed. So far they fixed three of my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV mount I've ever owned.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it's supposed to! Been holding onto a 50lbs TV we move around all the time to point the TV from the living room to the dining room! Thing is worth every penny

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great support and good service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv and brand. Had my other 55” going on 5 years. This one however stopped working after 3months. Geek squad came out determined it was the screen itself and couldn’t be fixed, but with my warranty i can still return it. Good to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geer Squad great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad always saves the day and fixes things right away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection -A Must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was one day away from being out of geek squad warranty but they honored it and I was able to get a new TV easily. It did take a couple of phone calls and some emails back-and-forth but no one gave me any trouble or pushback. I highly recommend geek squad protection for anyone’s purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I will be calling if my tv breaks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ULTIMATE MUST! This coverage is so worth it please make sure to get it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came out to my home to fix the speaker on my Samsung TV. The TV was bought new but the speaker was faulty. They fixed the issue and were out in about 20 minutes from my home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV still going strong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly priced. I’ve read some goods and bass, but I haven’t used them yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Geek Squad Plan !!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great plan and is definitely worth the money. My last TV died after two and a half years and it was replaced for only $10 more because it could not be repaired. GET THIS PLAN WHEN YOU GET ANOTHER TV, YOU WILL NOT BE DISAPPOINTED!!!

    I would recommend this to a friend