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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30858 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-4,000 of 30,858 reviews
  • Rated 5 out of 5 stars

    Won't buy appliance without this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have utilized the protection plan on several items and Best Buy has honored the plan each time. The way appliances are made anymore, it is just smart to get a protection plan on them. There will always be something that happens. Warranty helps me feel better about spending that much money on an appliance or TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This protection plan is a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my mind stress free of any possible mishaps with my purchase. Definitely needed if you live in a rowdy household like myself

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hopefully I don't need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, but it will be worth the money if the tv dies before the 5 year mark.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy reimbursed me the full price, plus sales tax cost of my recently deceased 3 year old UN50JS7000. Without this coverage, replacement would be entirely out of pocket. Just purchased replacement HDTV with 5 year Geek Squad protection as well. Assurance well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great method of getting peace of mind for your expensive TV purchase. The burn-in coverage is something unique when it comes to warranties offered by established sellers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent GS protection for Bravia OLED. If this TV fails in 5 years you want it protected for the price point of the TV and protection. GS protection is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added peace of mind! Can't go wrong with the extra warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me mount my tv and when it had issues with they were able to help me out and get my tv fixed, and fast, I might add. Very excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely recommend purchasing the extended warranty! My old tv stopped worked properly after 4 1/2 years and because I had the 5 year warranty, I received credir for my original purchase that allowed me to upgrade to a newer, better model plus some left over to purchase a bluray player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is excellent and the sound is exceptional and the price was remarkable... I was a little leary because of the brand, surely surprised on the quality of picture in the game mode playing PS5 strongly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service. Excellent Attitude.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took my laptop in thinking it was at the end of life geek squad professionals explain to me that if you wipe delete the old information laptop will work like new they added new virus software works fine took approximately three days and as promised they delivered I’m very pleased with their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mind protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased an expensive TV I ended up purchasing this as well I’m so happy I did not have any problems with the TV and when I ended up going to sell it I almost got all my money back this is one of the things that she definitely need to have just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The service was very great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very best service and great team I also have this service for other tech its the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the extra protection because no one actually repairs televisions anymore, and it has been my experience that Best Buy geek squad far outshines any other competitors. They address issues and concerns promptly and can correct most problems over the phone or online. Great piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricey tv protection...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an e pensive tv go out after 2 years and had no protection insurance. I just purchased a 75” Sony and won’t let that happen again! I have covered this investment for 5 years! I have had Geek squad on my computers for years and have been well pleased. I have faith they will repair or replace my tv if a problem occurs after the original first year warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the x900h tv I got from Best Buy. With it being a brand new and relatively expensive purchase, I feel much more at peace knowing geek squad is on call if anything were to happen to it with discounted costs for most repairs! Truly recommend for any expensive and applicable purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had a problem so haven't used insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really sure I haven't had a problem so I can't really give an accurate review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best in damage protection. If I've ever had an issue they either fix, replace or refund. THAT'S why i always buy the piercing plans from them on my expensive items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll never not use this service after having an issue with the TV. Take it back no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just an excellent protection. Our expensive is protected for 4 more years for peace of mind

    I would recommend this to a friend