Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30858 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 202 Showing 4,021-4,040 of 30,858 reviews
  • Rated 5 out of 5 stars

    Protection Plan Claim

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Denise was very professional and knoedgeable about the claims process and made it very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea. Murphy’s Law never disappears. Decent price for lots of peace that you are covered just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always recommend the protection. You never know when you will need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and response when needed. Replaced a TV that quit working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan Is Better Than I Expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2 year protection service lived up to its promise. I bought a floor model TV. Ten days later it had technical issues. The Geek Squad surpassed my expectations. I not only received store credit for the TV, they also credit the money that I spent on this protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad changed my tv components when i bought my first samsung and everytime I had an issue with the TV they would take care of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must get if you want to get the absolute most from your tech or appliances. And hopefully you dont need to call on them for much but its great to know they got you when needed. Always helps to have pro on call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG tv good for the family great for the kids.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TVs are great i e had for 2 yrs (knocking on wood as i say this) i have had no problems with them at all. Awesome picture quality and great volume. Easy to set up to internet and even easier to set up chrome cast for family movie night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband mounted de rack and TV in the lining room. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Support provided by Geek Squad was extremely smooth and I barely had to do anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy was AWESOME! My 85" TV died after 3 years, and Best Buy was GREAT to deal with on the replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for a 70" television I bought from Best Buy. I will have 5 years of coverage. I have had several of these plans before but only had to use one on a Yuneec drone I got a couple of years ago. If they are as nice with my TV plan as they were with the drone I should have no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was wonderful while it lasted my home had electrical problems when we have high winds and it went out but the google tv was great and iam going to get another 1 when i can crisp and clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent subscription I love it and use it a lot they help with everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Firetv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    T. Works great connection to all my systems sounds a little low

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad always available and helpful for all my items and they are very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed everything professionally

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are understanding an patient an does excellent work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad came to fix my tv asap!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and easy! Tv would not turn on and they came in to replace it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product of choice, a need for kids

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet and the tv is holding up just fine. But it’s in a young child’s room so the cost for peace of mind that whatever is broken can be fixed makes the value worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv refund

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gave me a refund for the prior tv that stopped working. Got a better one. Communication could have been better, the tracking and phone service was not the best. Had to go to the store

    I would recommend this to a friend