Customer Ratings & Reviews

I've used the Geek Squad previously to mount my 65' inch TV and they did an excellent job. This is the first time that I've purchased an extended warranty for my TV through Best Buy. I was told by a family friend the service is excellent just in case my TV begins to act up.

The agents are super friendly and was very informative about my purchase.

Good for if I need it, but a bit disappointing from their other coverage plans. Most of their other protection plans include accidental damage so if you bump into it or your pets run wild or something happens to it, they'll replace the item. But unsurprisingly as items get more expensive, they drop that option in their protection plans such as this one. I just hope if anything happens to the actual product itself that is a result of regular use, it's actually covered in this plan.

Good price and good TV, excellent service and customer service

Got it just for peace of mind. Will probably never have to use it

I never needed to use there services but if i had needed to those guy's are great

This is a very valuable warranty for five years after original warranty

The Squad of Geeks at Best Buy have saved my butt more times than I can count - I am grateful to the protection that I have under them.

Best warranty in the business. Glad I am able to use this if something happens to my appliance. Worth buying.

The picture quality is out of this world. Its colorful and crisp

Love the peace of mind that comes with Geek Squad. We always add it to purchases that we make that we know will be used daily incase something happens.

This warranty covers my new TV for 5 years! While many see these warranties as a waste of money, I would rather not take the chance on having to buy a new replacement, as my last TV stopped working after 3 years. Good investment!

Many of my friends tell me it’s a waste of money to buy the extended warranty. I disagree. I had had issues at the 4 year mark and they replaced the item then all I had to do is buy another 5 year warranty. The piece of mind makes it worth it for me. Best Buy has a great geek squad

Geek squad extra protection never disappoints folks!!! I highly recommend it to cover your expensive electronics

I always buy a warranty with electronic to avoid headaches on breakdowns.

I purchased this for my big screen Vizio tv. The sound would go out but picture remained. I called geek squad, whk sent out z 3rd party repair in a couple days and he replaced the bad motherboard a week later.

I would never purchase any electronics without the Geek Squad service. It gives me the peace of mind that I will not be alone if or when problems arise.

Bought this because my 18 month old Bravia x85k stopped working. Have not had to use it yet. $300 for 5 years on a $1500 tv

Store manager didn't know how the warranty worked and the sales team was confused, but the phone customer support team was great and made sure I didn't waste my money. Best Buy needs to hire their team back in greater numbers to cut down the wait time, especially at the Geek Squad.

I always stand by geek squad! I love feeling safe with the coverage on my items!