Customer Ratings & Reviews

Get the geek squad warranty with the the TV this was the reason I got it cause my old series 6000 was replace with my new 7000 cause of this warranty.

Geeksquad is worth it when you buy often from best buy

Great costomer service. They know what their doing.

Purchasing the protection service gives me peace of mind. Hopefully I never have to use it, but if I do, I will update my review with the results.

I love my Toshiba Fire TV, with its beautiful crisp picture and great sound. It has multiple HDMIs and with having Roku/Amazon apps, I no longer need the usb sticks. Would recommend.

It gives me much peace of mind that the TV I bought for my father has a fix or replace coverage for the next 5 years. The cost works out to a couple of drinks from Starbucks per year. VERY affordable coverage that can be redeemed at many stores. I live in a different county than my parents. TV problems, there's a store 5 minutes away from them!

Geek Squad and Total Tech with Best Buy are a must have. I have had Geek Squad provide the following services: desktop/laptop setup, laptap "wiping", laptop key board replacement, Virus cleanup, and troubleshooting. You should not pass on the support packages.

Great warranty service. Part to repair the TV was not available, so a store credit was provided for a TV of similar specs. Bought the warranty service again for the new TV.

Hopefully I don't have to use it but am covered if I do

I like having the peace of mind knowing my problems with my electronics were covered. Geek squad was professional, not like a little overnight shop set up.

Great service. Had previously purchased on my 3 year old tv which Geek Squad could not repair. Offered a new tv to replace the old tv at no extra cost. Needless to say as the previous 5 year warranty was on the old tv, I purchased a new 5 year warranty on my new tv.

Absolutely the best aftermarket warranty program you can get. I have had to call on them several times with faulty TVs (especially Samsungs) and they stepped up and replaced the faulty units quickly and without any hassles.

The quality on the screen is impeccable and don’t get me started on the colors. truly worth every penny. it fits perfectly in any setting. If you want luxury and quality, this is it.

Always there when need them they are fast and do it right

I had such a pleasant man come and bring my tv. He was very knowledgeable about it. He kept me updated when he was going to be arriving and where he was at in his schedule.

You can always rely on great service from Geek Squad when you purchase this plan.

So because of my C1 TV just shutting off I decided to get this extra protection plan to protect my C2 TV for an extra year, hopefully I don’t have any problems so far so good

Purchased this 5 year plan for my OLED Tv. Best buy is the only retailer I found that covers burn in as part of their warranty. Only warranty worth the price for OLEDs in the U.S

Definitely worth for TV, I feel most TV's get in to some sort of problem after 3 years, better to have 5 years geek squad coverage for TVs! My last TV broke after 4 years (screen issue!) GS return was little dragged, but at the end, we have been returned full purchase value.

I had a previous 5 year warranty on my old TV. The picture went bad 1 month before the warranty expired. I was handled professionally all the way. New TV, installation and programming of my universal remote, everything for free. Great warranty.