Customer Ratings & Reviews

It would be stupid not to purchase the geek squad plan when buying a samsung tv for the price, because after you own the tv for maybe a month, you will get an insurance packet from samsung, after registering your tv online. It is extremely expensive, while geek-squad if you purchase minimum of 2 years you can renew it when the 2 years is up.

Great guys on geek squad much prefer over contractors

wow i was surprise how fast they came and check my tv within weeks they had the parts set up an appointment an came to repair it i told all my friends about it an got it for a peace of mind when u buy electronics so for now on guys dont forget to ad geek squad

This is a pretty, good protection that I used for my new PC setup

I really like my sound bar. Great sound quality for a reasonable price. Makes me feel like I'm in a movie theater.

Good piece of mind purchase. My parents used this service on failed tv and had no issues whats so ever.

The Geek Squad arrived and set up our TV and paired all of the devices. They pointed out that our electric outlet wasn't a surge protected device, so they offered a 6 outlet 2 USB low profile home theater to protect our entertainment system. Thanks guys!!

The Geek squad has done a great job to make sure I have a TV that work properly.

Because we got this TV for my parents, we thought it wise to get them the protection package as well! Am grateful we have that safety plan in place for whatever might happen!

My experience with the home theater personnel was absolutely excellent.

Peace of mind, hopefully won't be needed but will have it just in case

Essential purchase for high end electronics. A MUST buy.

I purchased this only because my GeeK Squad tech support would not cover the TV and I have the regular tech support for electronics and I have yet to have a problem as I have had to take my computer in 3 times and has been fixed. I figured this protection plan will be a good idea should something happen in the next 5 years.

Rather get the most out of your purchase why not be safe than sorry

Great to have protection on the things you love. It’s easier then spending money for no reason to purchase an item when Best Buy’s No hassle plan of attack works better than PC Richards or even HHGreg from back in the day. They actually cover you.

The piece of mind my protection provides gives me a great deal of satisfaction. Knowing that I don't have to worry about anything failing over the next 5 years is wonderful.

I had geek squad service for my other TV and when that one broke down they were true to their words and traded it in for a newer TV

Always good to have a back up for your electronics.

The tv quality itself is great. The speaker is decent but i did pair it with a bose sound bar instead. Took a star off because the remote is cheaply made and has to be paired if you change the batteries.

So that we always feel comfortable with a purchase from Best Buy, we always use the Geek Squad