Customer Ratings & Reviews

Worth having it, and you can get a pro-rated refund if you don’t need it anymore.

Purchased the 2 year protection, but have not had to use it. Have had great response with this service in the past so felt it was a must.

Worth it! Changed my TV three times in three years due to normal wear and tear. For each replacement did not have to pay more $100 for my new TV (each a different brand). Never get a TV without this warranty.

I generally stay away from extended warranties but one purchase I did take the warranty and low and behold I had an issue with my Sony TV and received a new TV since they stopped making the broken part-- all due to the warranty

Better to be safe than sorry. Five year warranty for peace of mind.

I rated this excellent because of the peace of mind it gives. I haven't used it yet, but I know it is there if I need help with my new laptop.

Love it and it was a great buy sounds amazing! Recommend

I always buy this protection to be safe side if any of the electronics go bad within the limited time. I once had to use it and they replaced the product with no questions.

They came through with their words in replacing my 40" Vizio TV after it suddenly stopped working. I'm glad I got the extended warranty to cover my TV. It's highly recommended to have Geek squad cover your prducts and for a reasonable price too.

I love my new tv the setup look really nice on my basement..

The installation was done fast and he was friendly.

When I called Geek Squad because I had trouble with the TV I purchased last year, they were able to assist me promptly with the warranty. They scheduled for a service visit and when they came and found that the TV was not going to be fixed, they had a new TV delivered

Protection protection protection people please get the protection plans when buying these valuable items, it is very worth it

Nice to have the service to prevent any issue and they help me a lot

I really like the Explorer service because I haven't had a bad experience with it yet as always worked out any issues that I came across great service that's always there the answer questions and give you help on your product

I am glad I purchased the warranty. It’s so much easier to deal with Best But for their great products and services. I don’t anticipate needing it because the TV is great but I’m glad I have it if it’s needed. It was a very reasonable price.

Love buying the open box items which saves me money. Therefore I use some of that savings to purchase the extended warrantees. Never had to use one yet, But as long as I do not have to spend my own money, I believe it is well worth it.

Love buying the open box items which saves me money. Therefore I use some of that savings to purchase the extended warrantees. Never had to use one yet, But as long as I do not have to spend my own money, I believe it is well worth it.

An amazing service and I have used this particular service multiple times through my many years being a Best Buy customer. It is worth it every time I purchase a new item to always have that piece of mind knowing Best Buy is backing my purchase.

An amazing service and I have used this particular service multiple times through my many years being a Best Buy customer. It is worth it every time I purchase a new item to always have that piece of mind knowing Best Buy is backing my purchase.