Customer Ratings & Reviews

Love being the open box items which saves me money. Therefore I use some of that savings to purchase the extended warrantees. Never had to use one yet, But as long as I do not have to spend my own money, I believe it is well worth it.

worth the money. all electronics are made NOT TO LAST these days. usually about 3-4 yrs. so these warranties are excellent

geek-squad rocks and best buy treats u with high priority when u have an issue no hassle service and they are so knowledgable

Really comes in handy for technical difficulties and saves a lot of money when in need of a replacement. Very informal and patient.

Peace of mind. Hope I never have to use it. Shouldn't really have to purchase it, but to many things seem to be made to break down in this throw away society we live in. Really hard to rate until it is needed which of course I hope never happens.

Has great sound, excellent picture quality, the remote is a little funky so purchased a different Samsung remote and it works great on the tv. Definitely would purchase again.

Although we couldn’t use them for most of the year because of the pandemic I would recommend them they know what they’re doing. I do believe anybody that had geek squad this year should have added service to the contract for the inconvenience.

Ive never had to utilize any protection but it never hurts to have the piece of mind. The one time, I didn’t purchase, my TV Literaaly stopped working in less than 3 months of purchase. Do think about it, just do it. It’s inexpensive piece of mind.

I love Geek Squad! Always a fantastic deal for the cost. They are always so nice and helpful. A must buy for me when I purchase new equipment.

Geek Squad is a must for big purchases at Best Buy. They are very knowledgeable and I love that I can go to the store and resolve everything at once. Whether they need to fix something or get a replacement. It’s a must have product.

Purchased 5 year warranty that was to expire in Dec 2020 when we bought our Visio television in 2015 and we started having trouble with other and the company sent by the Geek Squad couldn’t fix it we got a 65” Visio and repurchased a new warranty on the new tv

I think everyone should get this protection from the Geek Squad. They are very good and attentive to your needs. They absolutely know what they are doing and do their job well!! I am glad I got that extra protection because after 6 months my television started going and they were right there to help. Thank you Geek Squad..

I hope to never use it on my resent purchase, but I did use it once on my 72" tv a few years ago and it paid off. They couldn't fix the tv so they replaced it with a brand new one. So worth getting the protection for a few hundreds than losing thousands of $.

[Employee of bestbuy] I love the quality, features, and being able to stream movies concerts and other special events

I feel confident knowing that I will always have a nice tv to watch. I've had replacement with them before. Simple and quick replacement. I even needed a remote and they dropped it off at my home.

Protection is good for tv and customer service is awesome

I wasn’t sure if I was going to purchase the protection or not. I started to think about the replacement cost if something were to break. I purchased it and I’m happy that I did.

I always purchase the service when Buying a TV. I have purchased Geek Squad 2 times. Used it twice and have been over all happy with the service. They replaced a prior TV. Repaired another TV. The parts and labor were almost as much as the tv itself.

I purchased a 5-year protection for my Samsung TV set and I know that if something goes wrong, it will be easy for me to contact Geek Squad for whatever problem I have with my TV set. Will renew again before expiration date.

i have had geek squad insurance for other smaller items, i just hope that (IF) i have to use it on my OLED that its worth the $$ spent on this insurance, I have been assured that its worth it. we see, well I hope not right?