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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30861 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 257 Showing 5,121-5,140 of 30,861 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are great and would recommend. They are friendly and quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong. The protection program is a must for anybody spending more than $200. I use geek squad protection once in the 10 years I have shopped at Best Buy and it has paid for itself even for that length of time. The two-year geek squad protection plan, in my opinion is a smart move, even "a must". TY. GmanC

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great warranty, not a great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the warranty with electronics. I regret buying this Roku tv and will buy a better brand next time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I've never really had to use geek squad and that means the quality of the products purchased are a success.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad are awesome, tech savvy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad are like tech genies, very courteous, professionals and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate having the protection of Geek Squad! The ease with them is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have kept my devices safe for all this time. Great value for the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Youngens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the added protection the family enjoys it. It gives you peace of mind, especially with young children.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so easy to set up that my children set up, set up the channel the way was want them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good addon for products you care about!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Safe Than Sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would never purchase a $2000 TV without a 5-year warranty. I've used it multiple times on previous products getting them fixed, never on my dime, and have gotten ALL my investment back on 2 different TV's over the past 20 years. Well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sul

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this 55” tv on deal of the day and I gotta say it has a way nicer picture than my previous 65” tv. Sony Oled has never disappointed me. Can’t wait to get my hands on a much bigger one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection plan is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I have ever made! Three years after buying a new TV, it broke and could not be fixed. I was able to get a brand new, and bigger TV for free! I, of course, renewed my 5 yr plan, though I hope the new TV lasts me a lobg time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always takes care of me and with this plan I have no worries that my item is protected. I can sleep knowing I’m good especially being an Army family moving the time things happen but best but has the best plans to cover you for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good peopl who like there job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tv power supply stopped working. Geek spuad was fast and Professional. The people who came to work on my tv had a good attitude and liked there job 10 out of 10

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope I don’t need to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems expensive for the time frame of coverage. Hopefully will not need to use.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love the service.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Amazing people. Great service. They fixed my 2 year old laptop in a day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. I have purchased it many times. Used it on a smartwatch and tv. Both times super easy. No questions asked store credit. Gotta love Best Buy. Always top notch customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome and quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That was the easiest transaction I’ve ever had to do!! Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount works with any tv this is just what i needed

    I would recommend this to a friend