Customer Ratings & Reviews

They are always available to help, with any questions you have.

The geek squad protection plan is a good purchase to cover and problem which could occur. Without it, the cost of repair or replacement could cost more than the protection plan.

5 year protection so worth it on a TV. On average TV's can burn out internal chips, boards, capacitors, resistors, and there a heck of a lot of tech in there compared to years ago, much more could go wrong so best to have the 5 year service imo.

Had 2 service calls, second one was needed for a line of pixels that went out.... GS team was very helpful and efficient! well worth the value!

Although we probably didn’t need this, we purchased it so we have confidence if we had any issues in the future. Always good to have the geek squad available when you need them.

2 year plan for sound bar is good to have in case speakers have issues within those years of break in use

The LEDs went out in my last TV after about 4 years and it would have cost over $300 to fix. Since that TV only cost $400, I wasn't about to waste the money. Paying the extra $189 (for my $799.99 TV) was definitely worth the cost for this Geek Squad coverage!. I doub't I'll ever buy another without it!

Always always always get protection plan. I have kids and every time I have skipped it it's been damaged by my kids within a week.

Great purchase Best Buy is the best my favorite store to shop

I haven't needed to use this so I am not sure how to give a review.

Great buy for protection of your electronics a must have

Geek squad rocks! Good price for 2 Year warranty and best part if something goes wrong they come to your house! No need to pack it up and bring it to the store!

No like to expensive and illustration educational purpose

haven't used them yet. What more can I say. I will let you know when I have to use them. I hope I never need them

Excellent product and I will continues to buy electronics from best buy and fantastic customer service representatives.

One of the best tv ever. If it’s not Sony, I always go for lg. Got this on clearance and it is full of features. Way better than it’s competitor.

I have always bought the extended warranty on purchases made at Best Buy, it has been a piece of mind anytime I’ve needed to use the warranty service .It’s always been a positive experience and well worth the money.

knowledgable. covers burn-in for oleds. what else do you need

Worth it, no matter what product you purchase. Best buy is the only one who covers burn-in.

Happy to report that I have not utilized their servicess yet. All my purchases have continued to function as promised. Be even more happy if 2 yrs. from now I report the same thing. It is comforting to know that I have this service in the event I need it. Better to be safe than sorry ($$).