Customer Ratings & Reviews

Great covetage. It makes you feel safe and you are protecting.

Submitted a claim went through like a breeze glad it wasn’t a hassle thanks geeks!

Haven’t needed it yet but if I do I got another three-four years left in my warranty!

Excellent costumer service and outstanding troubleshooting skills for all your needs!!

Worth every penny. Always opt for the extra service.

good plans and excellent service. I prefer to buy with a guarantee of this I ask ... always excellent. Always protect more than what one needs ... best purchase option. I have bought this service for a long time and it has worked very well for me

I have this protection plan on every device we have in the house and it’s a great investment especially if you have children.

I bought my Samsung TV in store. Customer sevice was very helpful with my purchase. I am very happy with my new TV.

I’ve had The Geeks on everything I’ve bought from Best Buy. I have been so pleased with their ability to fix each of my computers when I’ve problems. I’ve recently had to get a new microwave and even that was a breeze. Thank you Geeks for being there.

The TV was on sale, which made up for the price of the warranty. I haven't had to use it, so I'll update this review if I do. I generally avoid extended warranties, but QC on consumer electronics can be hit or miss depending on the brand.

For the price, this purchase is a great piece of mind.

I always buy the 5 year when purchasing my TV's. Every time my TV's die I am able to replace it which is wonderful. The only thing I don't like is the fact that the department is closed on the weekends if you want to get your transaction completed. I had to call that Monday to let Geek Squad know what was going on and you have to wait for a Best Buy card via UPS next day air by 5pm. That was the only draw back for me.

I got this on an Insignia TV. Great value for 5 years. So far I have not had to use it, but if I do, the price was well worth it. I would encourage everyone to get one, especially for a TV.

Just wanted to get a little extra protection for my new TV.

No one ever wants to have to use this but it’s best safe than sorry so we always opt for this added coverage. It’s so much less stress when something goes wrong and just added peace of mind for that “what if” moment. Definitely worth the investment.

When it comes to buying expensive electronics, I have learned to add the option of additional warranty protection. It's cheap when added at the time of purchase, and it gives me peace of mind to know I'll get prompt and professional service conducted in my home. The Geek Squad Protection option is a great value.

The replacement under warranty was unbelievably easy. I always purchase extended warranties on big ticket items, thankfully my TV was still under warranty when it went out.

I like having the opp to have this service when needed

They are always amazing and knowledgable each and evey time I have had to call or have them fix something.

Great product and a good price.Nice crisp picture for gaming