Customer Ratings & Reviews

Geek Squad protection came in clutch in the final hour for our old TV. It couldn't be repaired so we were able to bring it back to BestBuy for a different one.

Extended warranty works with BB. Fulfilled their obligation to replace or repair towards the end of purchased warranty.

Spending significant money on a TV, I rest easier knowing I'm covered for 5 years!

I’ve found it necessary to use one - service was excellent and Best Buy honored all requirements with no issues. Great service!

Service as described. Allow for returns and fixes to damage

It’s good to have protection on your items that you purchase, because accident do happen.

I purchased this to make sure if I had any issues that it would be repaired quickly. Never had to use it except on the occasional xBox Controller. This was purchased for a TV which is always good to have.

Defiantly worth having this protection for an oled tv. Best Buy is the only warrant that covers burn in. This gives me peace of mind when making such a large purchase. It is expensive. Would not buy another oled without the warranty

Geek Squad Protection is always a good purchase. If nothing else, it will at least put you at ease for however many years it's for. If anything goes wrong, you're basically guaranteed a working product. Whether they fix yours, or give you a new one.

i always get the geek squad prtection, you may never use it but when you need it it is there, the prior tv i bought it was a good thing i had this, the manufacture protection ran out geek squad replaced my tv with no questons

Doing its job and I think the service is good and pls keep it up

I haven’t had to use my product protection yet, but I’m sure it will come in handy if I need it !

Great Protection and worth it. I bought 2 Sony TV's in 2018 and wish I had gotten the extended warranty on both TV's instead of just the one TV...

I replaced an older 50 inch Plasma TV with this Sony 55 inch and was completely amazed at the contrast, sharpness, and color brilliance of this TV. Even my Lady Friend enjoyed it that evening I installed it. The installation was easy as well considering how light it is. Now all I have to do is find more time to watch it!!!

awesome tv , a huge upgrade of the one have years ago, no we can enjoy watching series and movies, so easy to setup

Hopefully I won’t have to use this it’s like buying insurance

I took the 2 year protection just in case something goes wrong. My past experience with the Geek Squad was great. I would expect to get the same great service on this purchase if necessary.

Considering the probability of damage to a consumer device in a 5 year period, I believe this to be a great value. I would definitely recommend!

Luckily we haven't had to use this yet, but the Geek Squad has always been helpful, so I'm hoping for more of the same should I ever need them in the future!

I purchased the warranty for my last Sony TV and was handled professionally to get me up and enjoying my new Sony A80L television.