Customer Ratings & Reviews

I usually don't get the protection plan but I bought a $2,000 television so I thought I ought to have to get the 5-year so now I feel safer. Mmmm much safe. I would recommend the protection plan on purchases over $1,000.

Nice to have and have used in past. Easy effortless exchange

Was very relucatant about purchasing extended warranty. After speaking with the knowledgable staff at the Best Buy Store nearest me about the value behind the support for Televisions sold in-store, I knew that I wanted the longest lifespan on my device and knew the coverage and cost was worth it

Added protection for tour TV should something go wrong with it. I purchased the 5 year plan. A dollar a,day! Great price!

I have always had good luck with my warranties for the Geek Squad. I buy all of my electronic and applied from Best Buy because of the Geek Squad!

Havent had to use it yet but have had a good experience with geek squad in the past.

Protection plan is a must have! Have used many times for many of my past purchases. Be aware that once you’ve used the plan to replace a broken or defective product, the plan is fulfilled and you must (if you wish to protect the new item) repurchase with the replacement product. Not a fan of that at all but such is life....

Tech came to look at my tv, could not replicate the issue but I had pictures and showed it to him And he took care of everything

Great customer service easy to file claim. Urgent are very knowledgeable and helpful

A must add on with new equipment. Even if you don’t even use it, it’s worth it for the peace of mind.

Usually never get the protection plan until my Samsung went out after 6 months. Reason we got a Sony and protection

Very surprised that picture is really great. I bought online after looking at reviews. Easy to setup. BEST BUY delivered. Best of all. FREE!

We haven’t had to use the service yet and hope we won’t need to but I’m sure it will be well worth the little we had to pay for it.

It is a wonderful product to have and I’m glad I purchased it.

Haven't used it, but glad I have it in case of a problem.

Havent used so far but i Bought this additional plan for my worry free once i need help in future.Hope it will works like i planned

Haven't used the service yet but have in the past and it was good.

No haggle, straight cut and dry coverage. Past warranty transaction i brought my Bluetooth buds into best buy and explained the issue and they smoothly inspected and exchanged. Thanks Geek squad!!

I didn’t use this for installation of the tv, but they have to help me uninstall my tv now and they didn’t charge me because of the situation so I appreciate it!

Excellent product good quality and professional service