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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30861 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 266 Showing 5,301-5,320 of 30,861 reviews
  • Rated 5 out of 5 stars

    Protection was a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad to be able to have this protection because with having 3 boys in the house, you never know what could happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    knowing that I have a warranty on my TV gives me a lot of ease and no worries on my back I'm very grateful for the insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not buy any electronics without the Geed Squad service protection. It has been proven to be a great value for years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used but hopefully won't ever have to.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I'll never have to use this 2-year protection on my TV, but in the event that I do I sure hope Best Buy will come through with a replacement.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta Get That Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't want to have one component go south and leave your whole setup in a lurch, right? Your best bet is to just throw money at the protection plan for each item. Worst case scenario you'll never need it and curse this review for making you spend extra money, but in a pinch? You'll be grateful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this if you can, definitely worth the extra money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were smart this time and got the protection plan. We have gone through several TVs. We have kids and now I can relax knowing if another lego goes through my tv I’m not gonna stress out about it will be protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not yet made it valid, but to protect the equipment it was necessary to extend the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, good recommendations and quality in product..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I normally don't buy extended warranties this TV was going to be used in a storage unit to display video feed from my security cameras. It was fairly inexpensive and worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a member of the Geek Squad for years and I love it. When I need help it's good to know I have someone there to assist. I have always been able to get an appointment quickly and they have always fixed my problem quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Insurance - Replaced My TV for Free!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I bought the service plan on my Sony TV. It stopped working and I replaced it with a Samsung almost for free. I was very happy about that!!! I wish the remaining years of the old plan could transfer to the new plan, but they don't.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents hung the TV to the existing mount showed us how of operate the tv and remote. They were quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Renewed prodection plan for a return of an older lg television that went bad for a new samsung 4k television. Got the 5 year protection plan for about $90. Will keep my television protected for the next 5 years and am happy about it. Great price for a $450 television. Would recommend highly to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always always always get protection. I have a little one, plus pets, PLUS accidents are bound to happen more often when you DON’T have protection. So far Best Buy protection plans have helped tremendously, especially on my child’s tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the Geek Squad protection on this device, but I have needed it in the past for other products. And when you are having an electronics issue, the speed and capability with which the Squad fixes that issue is unparalleled imo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always always always buy the Geek Squad protection plan when buying anything that has to do with electronics, kitchen or car stereo from Best Buy. These plans help insure that you can always get help when something happens or goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The squad team work always.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, they was on point. I had an appointment. They worked on my phone soon as I arrived. I had 2 issues this year with different phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad support is worth it for pricey purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years coverage for ~$100 seems like a great offer for product support from Bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The heroes we deserve, and need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been extremely helpful in resolving an issue with my TV. Honestly, you don’t realize how much you need their expertise until you need it. Very happy with my experience. Highly recommend.

    I would recommend this to a friend