Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30861 reviews
(30,861 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great Geek Squad service to install tv.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents set the Tv up and showed me the operation. Agents were very polite and didn't leave any packaging behind for me to have to dispose of.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great option for non tech users
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price just in case. Esp for older family members when you’re not around to help.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Whenever anything goes wrong with a product, this plan definitely comes in handy! Not many of my purchases end up without this plan! The service desk is always understanding, and always willing to do whatever they can to take care of their members.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for my new SONY OLED TV. Have had this service before, and it becomes very handy when your new electronic device you just spent over 1K on brakes right on the 1 year mark. If financially suitable, would definitely recommend.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for my new SONY OLED TV. Have had this service before, and it becomes very handy when your new electronic device you just spent over 1K on brakes right on the 1 year mark. If financially suitable, would definitely recommend.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for my new SONY OLED TV. Have had this service before, and it becomes very handy when your new electronic device you just spent over 1K on brakes right on the 1 year mark. If financially suitable, would definitely recommend.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for my new SONY OLED TV. Have had this service before, and it becomes very handy when your new electronic device you just spent over 1K on brakes right on the 1 year mark. If financially suitable, would definitely recommend.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m happy that I have the geek squad 2-year protection plan it gives me a little peace of mind
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the Geek Squad protection for several years and only had to call on them 2-3 times. They were efficient and straightened out the issues over the phone and through my computer. It was nice to have someone who knew how to fix the issues without having to take my computer to the store.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great get
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it opened box to save money as my old one went out works just like new I'm happy with it
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best thing to buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best product to buy really loved it . Total value for money
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Just amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My device has not had any problems, but having the peace of mind that if it broke or malfunctions I could easily get it fixed. Amazing service
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Reliability a place you can buy with trust
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents handle my TV magnificently they took it out of the box and plugged everything in for me
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Wonderwoman
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always opt for the 5 year plan. Units tend to fail after 3 years. The cost to replace it goes up as well. This coverage keeps the ouchies away when replacing items.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had geek squad service a large tv, and service was quick no hassle , quickly fixed the issue with tv. The claim process was easy, overall would recommend.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service plan for your new TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great extended warranty on your brand new flat screen TV so if anything happens to it, Best Buy will fix it or replace it would recommend anyone
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Bank-saver!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this protection with a television and ended up needing it, which got me the defective tv replaced for free. So glad I got it!! Purchased another item recently with this protection too, and hope to not need it again but kno I'm protected if I do. Appreciate the fact best buy does this service at a low cost.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great way to provide my mom long distance help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I purchased a new computer for myself, I also bought one for my mom, who lives 700 miles away. I purchased the geek squad access for our computers, and when my mom has needed some help, I don't have to try to talk her through it over the phone - she can take her computer to her local best buy!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent Services
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV. Best Buy always has the best prices and services.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good service good price worth worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This warranty totally worth it. We have yesterday in the past and we don’t regret it.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend


