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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30861 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 270 Showing 5,381-5,400 of 30,861 reviews
  • Rated 5 out of 5 stars

    Great peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer I bought from Best Buy never gave me any problems. Despite the fact that I did not use policy, the geek squad answered some questions I had and were very helpful. I had a great peace of mind knowing that I had protection if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service they provide is top notch helped me with all my problems i had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get my tv worked on quickly and effortlessly at my request. The moment they realized it couldn’t be fixed I was quickly given the option to replace my tv and buy another protection plan for the new one. Everything was in a timely fashion and made to be quick and painless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tech protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad protection is the best! usually when there is an issue they always replace the item! sometimes they try to fix, either way its great to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV great picture, great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best tvs I have ever bought. The stand did need a little elbow grease to get screwed in..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely get this just in case if you need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Geek Squad Protection. I travel a lot and have needed the protection. Best Buy has always been there no matter where I am in the country. My product was always fixed or replaced without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection warranty fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad the best protection warranty. Old tv died they came out the next day reported problem. No hassle they resolved it by replacing tv. 2 week later had new tv. love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fine job of installing the TV and the wall mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't think about it! Buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection. With our a doubt the best coverage for all items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend you always buy this added protection. Of course, during the Covid shut down, it was impossible to get service, but once I did, they came out, checked my TV and I ended up with a new TV. Totally worth the little bit of extra cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Worries, Be Happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be assured, it's your Best Buy! Don't worry if you're not a Geek! The Geek Squad has your back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection at a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this protection product but purchased it based on Best Buy's overall reputation and good personal experience in Best Buy stores. I believe it is fairly priced for the coverage provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything over the size of a tablet I always get extra insurance. Always always ask if protection you buy starts after the one year warranty or immediately each place is different

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection has been a great asset to me in the past. I always make sure to purchase the protection plan with my electronics. Geek Squad staff has always been very friendly, knowledgeable and helpful when I've needed them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good protection for devices will 100% recommend buyers to get this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good but Overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase a geek squad protection plan but I hate the exaggerated price, specially on protection plans for video game consoles, laptops, TVs and other expensive products, please lower the price and a lot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It brings much relief knowing if i have any problems with my tv the greek squad is there. So far i havent had to use it but by y he time these 2 years are up I'm planning tp extend my warranty...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is an awesome TV. Easy to use. Perfect for our living room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Learned my lesson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Hisense Roku t.v. that blinked out on me after a few years and I didn’t get the extended warranty. When I purchased the LG t.v. I definitely included an extended warranty package.

    I would recommend this to a friend