Customer Ratings & Reviews

I always get the extended warranty for all my TVs and appliances from Bestbuy. I don't like the extended service of the manufacturer's. Bestbuy is just less of a headache.

Tv picture went out almost completely.. called up and let them know. Had a new tv delivered the next day and they removed the old tv... great service

I like the five year warranty my TV went bad and they're going to exchange it with no problems

This is a great deal and worry free, which makes buying a new tv stress free because I know if something goes wrong I will be protected.

We were so pleased that we purchased the protection plan. During a terrible storm, lightning took our TV out. The Geek Squad came to our home, evaluated the damage, ordered the parts that were needed and fixed our TV. It's working great!

I wish I would have purchased this on the last TV a bought from Best Buy. The TV died 2 months after the manufacture warranty expired and it cost half the value of new to get it repaired.

It took a few minutes, and a couple transfers, and this was my first call to the Geek squad, but with their patience, my problem was resolved on the first call. Definitely worth the price of the fee for the maintenance. Thanks, Best Buy.

I've never been let down by geek squad and any issues have been quick resolved and settled.

Will never buy another TV without getting this protection plan, service is fast, reliable, and hassle free!

Haven’t needed to use this yet but because of the deal I got on the tv I figured I’d add this plan. Had a friend need pixel replacement twice and though the tv is great can’t be too safe so went with the 5 year protection to be safe .

I purchased a 5 year warranty protection plan. Hopefully I will never have to use it but if I do I am glad I have it. I purchased the same plan on an older tv I bought from best buy years ago and it was totally worth it. If you are buying an expensive tv I would highly recommend it just to give yourself the peace of mind.

Geek squad is the best thing to have when you purchase a merchandise so make sure you get that geek squad warranty it will take care of you when you're merchandise break down go get it

Great protection great customer service very quick with walk-ins before covid may be appointment since covid. Overall quick with services when needed for my products and high knowledge of the plans and the restrictions each plan has.

Not sure what item I bought this for but since my Samsung experience I won’t not buy a warranty on bigger investments. Quality of items anymore is junk and need protection with high costs and inflation make living unaffordable

My 55 ingima TV is awesome, clear with perfect sound!!!

Got the extra protectection just in case.Just recvd so havent had to use but i had on other purchase and was good to have

Most people won't go for a 5 year extended warranty, but for $149. on a $700.purchase TV that would last under 10 years I figure it's worth the price. My last TV was less then 7 years old when it went. Who knows if the new ones will last that long.

The Geek Squad warranty is the greatest thing ever! It has saved me money and hassle more than once. Best Buy and Geek Squad have taken care of me when I had my doubts that even they could cover it. I would never buy anything without the warranty!

I love Geek Squad Service! So convenient and so hassle free. Just a phone call and my TV was repaired when needed or replaced when repairs didn't make sense. What not to love? Thank you, guys, for making our life easier.

Well worth the price and was very easy to use for warranty replacement. Great customer service