Customer Ratings & Reviews

The first TV worked for about 4 days and had to be returned. I have had this TV for about 6 month’s and have had no issues so far. Best Buy picked up the bad Tv and brought me the new Tv to my residence and I live about 1 1/2 away from any Best Buy.

I all ways get the Geek Squad protection plan for all of my products! Because it never fails as soon as your factory warranty goes out something is going to break. And the Geek Squad plan has never failed to fix or replace the product!

I think the protection plans are best because they cover everything and geek squad doesn’t cover certain things on your tv so get the protection plan covers everything!

Haven’t used it at the moment but happy with the offer

Haven’t had to use it yet but good value for what it covers

Very Impressive!; quality highly recommend to anyone, well please.

From others ive talked to and what ive seen in the store i have no doubts about the quality of the service

Just gives me peace of mind knowing my new tv is covered

Beautiful tv! Everything about it is amazing and I love it

I love this program, I am not really tech savy and the new Tvs are much smarter than I. Whenever I have a problem with my Sony Bravia and my Samsung Qled I just call and they come out and fix the problem for me. Usually its not the Tv, just the lack of knowledge of the user. LOL

Never had any issues with getting help when it’s needed

The Geeks are Great. Cleaned up the little mess. Made sure I knew how to......... Completely dazzled by their service

The 5-year Geek Squad protection plan was an excellent investment, and was only a few dollars more than the 3-year plan. This gives assurance that the total investment for our Samsung TV of about 2 thousand dollars is protected.

Always always always get the protection plan! It has saved me twice when my tvs went down. I got a new tv each time with zero hassle.

I bought the 5 year warranty on my TV. I’ve used the Greek squad in the pass and was pleased with their work but have had no problems with my TV

Usually recommend the protection plan that Best Buy offers..my last tv went wrong and Best Buy took care of it with no issues just be aware it doesn’t cover physical damage so if the screen cracks it voids the store protection plan

Provides good service. Definitely helped me out when I was confused about my TV.

I bought the 70' Samsung TV, it works very well and we are satisfied and recommend it to some friends!!

Nice to have the Geek Squad behind my Purchase! They do fine work!

They do great work, and in a timely manner. If you want your electronics in good hands bestbuy is the place