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Customer reviews

Rating 4.7 out of 5 stars with 30861 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 275 Showing 5,481-5,500 of 30,861 reviews
  • Rated 5 out of 5 stars

    Good deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have many times bought Service Protection. Used it once on a Printer and was provided with compension toward an upgraded printer with no problem. Took this service protection out on our new Samsung 55" 8000 Series. Hope to never have to use it, but feel comfort knowing we are covered for five years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean its pretty much the best plan you can get with any purchase. Has come in handy plenty of times when life's accidents get in the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this on an lg tv geek squad guy came to the house said my tv need a new panel or it would be replaced. Im getting a new tv from them this weekend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for extended coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for extended coverage in case something goes wrong after manufacturer warranty expires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get excellent service from the Geek Squad whether it's setting up a TV or computer equipment. They're very knowledgeable and very patient with questions. I always renew my coverage since I trust them completely to do a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep your tv protected from accidents or electrical failures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this 5-Year Standard Geek Squad Protection for a TV. I have kids, so you never know what will happen.... seeing how they broke the last TV that was over 10 years old where this one was going in at. Gotta be prepared.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I haven't used it yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean, what can I say? I haven't used the 5 year warranty yet, but it is wonderful peace of mind for an expensive TV. The cost-benefit ratio works out for me. Even if I don't use it, I don't have to worry, and that is worth the cost to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection = Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection means total peace of mind while using tech devices, I can focus on what I needed to do knowing that BestBuy got my back if something goes wrong with my device.I always buy protection when I shop at BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy backs this warranty 100%! There are no further charges if something goes wrong with the item...as I am a Total Teck and an Elete Plus member. Have already had 3 items replaced in years 3&4!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I just don't buy any thing without protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought Geek protect for so many years, and had to use it on few occasions and was simple and painless. From TVs to gaming headsets and laptops too. You just never know if you'll need it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! I am the same way and purchase protection on everything. We just never know when something could go wrong and we try to make the process as easy as possible! If you have any questions, feel free to reach out to us.

  • Rated 4 out of 5 stars

    mixed experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called the geeks on my new Hisense TV (since then, returned) to figure out a volume control problem. The first tech just said I should bring it in--no attempt to troubleshoot. The second tech spent a long time with me trying various things, and theorizing about what the cause could be; I appreciated that, even though we were ultimately unable to solve the problem and I had to return the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes I bought it because TVs suck and after a little while don’t work right welcome to the age of throwing crap out. This is not a waste if you know that it cost more to just mount the new tv than have the pros handle it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase, using other brand TVs is pointless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All smart TV features work seamless, and constantly use the Picture in Picture gesture. No need for smart TV external products. Everything is on the TV. Picture is great when streaming. HDMI is Crystal clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET IT! Don’t risk it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t risk it. When you buy a TV most of us expect to have them for multiple years because it’s an investment. Get the warranty and protect yourself for the future of your TV especially if you’re buying OLED because it covers Burn In.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service with time of service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    little problem with color and picture it was replace it in 2day.Technician came the next day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks to the rescue......

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Money well spent. Even the best equipment can break down. Enter the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get it. You never know when you might need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year warranty protection on my new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 5 year warranty was inexpensive protection for a tcl tv that I didn’t know much about. It will save me a lot of worry now that I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks rule!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased something and needed to return it, turned out I exchanged it for something else and the Geek Squad helped me figure out how to use it. They are always so helpful and knowledgeable!

    I would recommend this to a friend