Customer Ratings & Reviews

Haven’t needed it yet, but you live and learn! Our last tv stopped working at less than 4 years! Now it’s 5 years of worry-free!

They only delivered the TV, but they were very respectful and efficient. I am still looking for the Insurance I purchased with the TV.

Went above and beyond to help me. I really appreciate their service.

Geek Squad is exceptional!!! I purchase Geek Squad with all my major purchases. I would say purchase total support it saves almost have on most Geek Squad purchases which totally pays for itself if you require Geek Squad services.

Great type of...peace of mind. Hope i dont regret my decision.

This product is great for my security system.Its help my family by seeing who is at the door.

Adjusted price with flash sale after purchase of which we appreciate

Geek squad has always been there for me with whatever technical problems I have whether with a tv, computer, or camera.

Got a 2 year warranty on my sons tv. He had a seizure and he fell on the tv which caused it to crack n they hindered the warranty even tho it was accidental.

Joshua from the Geek Squad installed a Bestbuy swivel TV stand and our new LG TV to all our devices and gave us an excellent overview of the operation of our new TV. We highly recommend getting a Geek Squad service plan.

Absolutely amazing customer service, very helpful and friendly.. they fixed all issues ive ever had with ease.

Love this tv. Its so clear and no issues at all. Its big and so affordable. Great tv for the price.

My husband & I love Geek Squad protection - both for repairs & technology issues. Most issues can be resolved from home by the knowledgeable technicians. We are not very computer literate, so we wouldn't be without Geek Squad services.

I got the 2 year geek squad protection on my samsung tv. I really didn't want to but coincidently I had problems with my TV several months after purchasing it and the protection came in handy. If you spent over a 1000 bucks I recommend paying the extra for this service.

Absolutely worth it if you purchase an OLED TV. One of the few warranties that covers OLED burn in, which is still a thing and well worth protection on an LG CX OLED.

So worth the money! Got a new TV comparable when the picture went dead on a model purchased two years ago. A. It difficult to cash in on during COVID and geek squad staff working remotely but in the end came away with a brand new TV!

A must have for your expensive purchases and make sure to get the max time ones because things usually break after the 3yr mark.

Picture and colors are good. Great for gaming in a bedroom.

The agents helped me load my tv to my vehicle very positive

I’m glad about the Best Buy’s Geek squad; 2 -year protection plan, for my new Samsung TV. The comfort of knowing that my 58- inch 4K HDL will be taken care of completely and in capable capable hands of the Geek squad technicians.