Customer Ratings & Reviews

I purchased a Samsung 65" TV and it was delivered on time and set up in a short period of time. They had to move a heavy cabinet to get to the plug in's. They were very knowledgeable and polite. Answered any questions I had.

I always try to purchase geek squad protection for all my big purchase at best buy and they have not failed me. and it gives me peace of mind knowing my items will be fixed or replaced if anything were to happen.

This is my second Geek Squad protection plan my TV screen was broke and they replaced it and I purchase another warranty through them they really stand behind their warranties you won't find that anywhere else

Must have! Offers a peace of mind for the next 5 years

I operate vacation rentals so I buy a lot of stuff. I failed to get coverage on a Arlo Security Camera and it went defective in 9 months so still under warranty but dealing with Arlo has been MADDENING!!

Comes in handy just make sure to keep it up to date

I read the list of coverage and decided to purchase the 5 year plan to cover my 60" television. If it fails, the plan will repair it. Looks like good insurance against an unexpected failure just in case. I always keep my products in good condition and for long periods of time.

best place in capital region to buy your home and office goods with great quality and super customer suppot

The service was awesome and I even received help on reduced prices of items that I didn’t even know about so I think Best Buy for everything

Greatest purchase ever glad I did. Ended up using it a year later. Tech services was excellent the tech guy was knowledgeable friendly. Repair date was set came out and was fast and easy. In and out.

This tv is massive and the picture quality is Devine. This tv is perfect! It barely fit in my car! But it’s perfect!

Had the TV for two years so far no problem five year warranty can’t beat it

Love the product. My TV went out and they replaced my TV without and problem. It was delivered within 48hrs.

It seems unnecessary at the time, but it's better to have when you need it than be stuck with a 700$ tv that breaks down! We hesitated over purchasing this, but in the end we have peace of mind knowing that if anything happens to our tv over the next five years, the geek squad can help repair it!

Love the protection plan always get one just to be safe personally i always get it to all my buys on best buy

Other companies may have white glove service but I had Royal service. Extra protection price reasonable for 2yr.

You can't go wrong with Geek Squad Protection on a device you expect to use and have for a long time. Every time I've had to use the Geek Squad Protection plan for an item that I got coverage on, the service has been great.

I read great things about Geek Squad protection for OLED TVs. I got a G3 77 inch recently and this is super critical as backup just in case.

I haven't had to use it yet, but I trust it, because Geek Squad has been around for a long time.

Great deal for a protection plan. Highly recommend especially if you’re forking out a lot of money.