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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30792 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 288 Showing 5,741-5,760 of 30,792 reviews
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A just in case policy for just in case. I know the Geek Squad is knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time I puchase items I always make sure to add on Geek Squad. The service is very helpful whenever you have issues or questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love 5 year for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad! Makes returns easy. Trust buying from Best Buy due to Geek Squad extended warranty. Love 5 year for TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek rockstar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value per money,must have warranty for your electronic devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband & I love Geek Squad protection - both for repairs & technology issues. Most issues can be resolved from home by the knowledgeable technicians. We are not very computer literate, so we wouldn't be without Geek Squad services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Available when needed. Talked with you as you are going through the set up process with you while on the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is definitely worth it. Make you feel secure on purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service and delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Serviced my old tv and deemed it couldn’t be fixed and I got credit towards my new tv. Made the whole process super easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is responsive and quick with their help. I’ve never been disappointed in their solutions to any problems or inquiries I’ve had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this on products I care aboutZ New electronics are not warrantied as they used to be. So planning ahead for possible issues is whaf fhis warranty is all about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replaced my 70in screen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest purchase ever glad I did. Ended up using it a year later. Tech services was excellent the tech guy was knowledgeable friendly. Repair date was set came out and was fast and easy. In and out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love Best Buy's Geek Squad Protection Plan. I never have a hassle when needing to return something. I don't even have to have the receipt. They just look-up my phone number and find everything they need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good television great vivid picture. Some occassional light flashes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth having the geek squad membership, membership provides peace of mind and convenience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Products T.v.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped answer all questions an used them in past if product not fixed either replaced or a full refund on gift card

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extended warranty needed for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes you just can't trust the product quality today and I couldn't for the TV I purchased but it is rated as one of the best TVs at its price point with some caveats should you be one of the unlucky ones who gets a lemon. Best Buy extended warranties are however more expensive than the competition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I operate vacation rentals so I buy a lot of stuff. I failed to get coverage on a Arlo Security Camera and it went defective in 9 months so still under warranty but dealing with Arlo has been MADDENING!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad gives me peace of mind whenever I buy new technology. It's helped me several times and I either get a replacement or a fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this TV for my living room but ended up putting it in my bedroom. Easy to setup, picture quality is great. I would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always pay for this extended warranty with everything i buy at Best Buy and it is worth every penny. to do so. It gives me a sense a relief to have it.

    I would recommend this to a friend