Customer Ratings & Reviews

Awesome 5-Star Google Review !!!!!!!!!!!!!!!!!!!!!!

I haven’t had any problems with it yet! I only wish that the sound quality was better.

I purchased the 2 year Geek Squad Protection Plan when I bought my LG OLED TV. I haven't had to use the plan yet.

I bought the 2020 LG GX OLED and was a little concerned about any possible burn in, and with the 5 year geek squad protection available i will get a new tv if this happens so it was well worth the extra expense.

They were very helpful with exchanging a TV. I was very happy with their knowledge

We had black lines on our Samsung TV so we called and they arranged for us to have a new TV delivered and installed and the old one taken away. It's based on current value so we ended up choosing a larger 4k Sony and just paid the difference. Customer service was really easy to work with.

We purchased a 5 year plan for a larger TV and have had to use it twice due to severe storms in the area with major lightening strikes. We were thoroughly happy with the results. The Geek Squad did a great job! Because of this, we purchased a plan for a smaller TV we just bought.

I have used this service for the last 10 years and have had excellent results from them. They are experienced, knowledgeable and operate professionally.

You guys are the best you know exactly what you're doing and I will highly recommend you to everyone

due to the impending circumstances that happen on a daily life - it is always good to be safe - I have had issues in the past and if it was not for me having this extra protection - I would be in sad shape - I always get the protection even if I keep the item for 10 years - it may happen down the line

I would recommend getting the geek squad warranty if you’re purchasing a computer for your son or daughter basically covers a new one if something happens to it if anything is spelled on it . it’s dropped or ran over by the car Lol

Always get to geek squad plan when I buy something at Best Buy. They always come through when I need them.

Bought two of these TVs during Black Friday deals. Must say at this price its an amazing TV. The picture quality and the colors are comparable to high end TVs.

Love Geek Squad! Makes returns easy. Trust buying from Best Buy due to Geek Squad extended warranty. Love 5 year for TVs.

Very good and nice. Help me a lot really recommend.

Two tv's went black screen after just two years. Five year plan seems like a good buy.

Best warranty to get for your TV Computer Phone and every other electronic you have

I have not used the Geek Squad yet but if I have any issues I would definitely use them.

i had to use it before and bestbuy made it right. you'll never have to worry about the item you buy

Buy the protection plan¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!