Customer Ratings & Reviews

I haven't had the chance to use this but I'm happy I have insurance on my products.

I never had to use it yet. Just purchased 1 month ago. The $400 chance to win a gift card has me doing the surveys

Two thumbs up these guys really know what they’re doing and can help with absolutely anything. Don’t put this on yourself get the help.

glad to have it in case it is needed- i hope I don't but it takes the worry out in case something happens

I refuse to purchase any item now a days without an extended warranty, due to the fact that most items are built with quality in mind first before the profit being made so with tailgate being said an Best Buy extended warranty will ensure you that you at least get your money's worth.

Don't know yet. If tcl doesn't warranty my tv we will see what Geek squad does. Geek squad doesn't kick in until tcl's non existent warranty ends.

I am very happy to have this service and it is totally convenient for me that i don'thave to take my tv to them. Service right at home and pretty fast.

They helped answer all questions an used them in past if product not fixed either replaced or a full refund on gift card

Geek squad is good service provider with quick complaints actions

I’ve been a Best Buy customer long enough to know that it just makes good sense to invest in whatever I’ve bought. Never been disappointed with the outcome.

The 5 year garanty was honored and i got a new tv at no cost only paid for the 5 year garanty

The agents helped me exchange my broken Wireless earphones for new ones. Everything was taken care of right on the spot! Got my earphones in the mail 4 days after exchanging them! Great service like always. Thank you Geek Squad!

they are very helpful, but sometimes difficult to reach the department. You get shuffled around corp and the local store, very frustrating

Good service quality, very kind, fast solution, they check and give a solution in less than a week.

Haven't had the chance to use this service so I guess I made an excellent choice of product

I think this is the best warranty service that you have.

5 years of service at great price. DON't need worry woorry if fail.

I always get the Geek Squad plan on everything I purchase at Best Buy it takes the hassles out of whatever goes wrong or whatever you need to call them up they just replace it if it can't be repaired

If you're looking for piece of mind. Go ahead and add this. Especially if you're getting an OLED that has the potential for burn ins.

Have always used Geek Squad and i have never had anything but a great experience with them