Customer Ratings & Reviews

Ive had Geek Squad before and it was great . Its the one thing that you can ge from Best Buy that you actually never want to use

I haven't used this service yet. I bought it in case my tv has problems and will be covered.

Have always shopped at Bestbuy because of geek squad.Great service and staff .Haventbdisappointed us yet at least not at University Bestbuy in Florida.I’m confident all others won’t disappoint either. Hopefully new yearly service is just as well as monthly per item service.

Have always had great service with Geek Squad. Never had any pushback or issues when bringing things in.

Geek squad protection is great. I like how easy they make it if you have use the protection. It is no nonsense and would recommend the plans for your purchases. Especially game controllers and headphones :)

Geek squad protection is great. I like how easy they make it if you have use the protection. It is no nonsense and would recommend the plans for your purchases. Especially game controllers and headphones :)

I've purchased this for previous items and it is a must for the cost.

The only protection plan that covers Burn In!! Definitely worth it for peace of mind when purchasing an OLED TV!!

My Geek Squad agent, Tayson, was on time and knew exactly what he was doing! Great job, Thank you!

The agents helped me exchange my broken Wireless earphones for new ones. Everything was taken care of right on the spot! Got my earphones in the mail 4 days after exchanging them! Great service like always. Thank you Geek Squad!

We've always gotten the protection plan and more often than not we've used it within the 5 year time line. Great service, love the Geek Squad!

By far my favorite service! They are always nice and helpful. I've just upgraded to Total Memeber

TV is great, quality of images, feels like a more expensive tv

Peace of mine to have this coverage for a few more years.

it’s ok i don’t understand it. you can only use it if you bought it in the store

Worth every penny. Had something break, called the number, had a replacement within days. This is how service is done. It's worth it.

I haven't use my warranty yet and hopefully i don't have to.

We have been using Geek Squad for all our electronics for more than 7 years. The price has been reasonable and the service has been reliable year after year.

Agents brought new TV inside and set it up on my TV rotating stand

got this for my girlfriend for christmas and she loved it. good for the price. wish that small tvs came with higher picture quality but it’s good nonetheless