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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30395 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 597 Showing 11,921-11,940 of 30,395 reviews
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to use when the situation is needed. Had a computer issue and they helped ke

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose the Geek Squad 2-year protection plan because I've had good experiences, as well as, quality work with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They kick squad agents are excellent at installation and set up and go way above and beyond to help you with your new purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv, i have a few other insignia fire tvs as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to be protected than not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had the need to use it which it’s great I’m sure they will provide good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad are the experts in their field

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team wee incredibly knowledgeable and offered great suggestions to make the bet purchase that was for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never go without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must buy with any television. To my knowledge you must buy the 5 yr in order to be eligible for renewal. But I could be wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the price. Just wish these had part replacements available sometimes instead of a full swap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super helpful! Always available and can always help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully Never Needed, Glad They Are There...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What they offer is a good security service for your electronic devices and a great piece of mind for you the consumer. Hopefully you just never have to contact them!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always put protection on everything it works great and the help great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best service in the word I recommend to all my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are always helpful which is why I always enjoy getting these geek squad protections. Always beneficial and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended, especially on high priced TV’s. I’ve had a TV go out and Best Buy was great at getting me a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get all of my electronics at best buy for the protection plans. They have always replaced anything if I have an issue with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope we don't have to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The piece of mind having this since our previous TV experienced burn out is well worth the cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for a TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty. I've had to use it and best buy honors their warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service. A MUST buy for all users. Great value and lots of coverage & support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased Geek Squad support for several years to cover a number of devices that we own. We have always found the service to be courteous, high-quality, and usually prompt.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    havent had to use yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the Protection yet but for $40 for 5 years I wont be upset if i dont have it. Better to have it then to need it and not have it. Only 4 stars since i haven't had to use it so i dont know if its easy and simple or a pain to resolve problems with the product.

    I would recommend this to a friend