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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30405 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 648 Showing 12,941-12,960 of 30,405 reviews
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On any major purchase, I always get the Geek Squad protection, the longest available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On any major purchase, I always get the Geek Squad protection, the longest available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called the Greek Squad. They gave a quick fix for my problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dealings with the Geek Squad Sservices has been nothing but stelar. What some tend to forget it is ONLY for 2 years and after that, you're on your own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yup! Sure bought this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never used Geek Squad, but after my kid throwing a toy at a very expensive tv, my lesson has been learned. Peace of mind!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Remote!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really hate there is no voice control on this tv. I didn't notice that it didn't have it until I got it home. The remote buttons are Soooo tiny. Its all black and vey hard to use. It takes forever to get to the sleep timmer amd thats a feature I really like to use. I was laid up and couldn't go see this in person and no way to return it. The picture is good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few years back I had a 55” die and it was replaced with a new and better model. Since then I’m sold on buying the protection plans. Right now I have three of them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Salesman and personnel were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and very professional On the selling me the merchandise and explaining how it works and helping me put it in my car

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came and put up the 2 TVs and speakers. The quality was definitely superb and can’t go wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was so efficient and helped with clear instructions on use of my new television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal on Greek Squad 5 YEAR protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically if it breaks in 5 years Geek Squad fixes it what a deal. plus I got a really great deal with the total package.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stray Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got nothing from them. Just that they will ignore you if you do not have a plan or something with them, rather will not give any help efforts.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must have protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to use this service to repair a TV. The techs came to my house and fixed the problem. Super convenient and worth the money when your expensive electronics break!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv it looks good in my room especially when playing Xbox X

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad!! They're professional, knowledgeable and take the time to answer questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the protection yet but I would recommend it for anyone who has bought something from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ins.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, buy your cell phones through bestbuy, then always get this insurance for your phones. Trust me, it's worth the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is probably the best on the market for the value and quailty, definitely recommend if you have a high end tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we bought this coverage, and it covers power surges aka lightning strikes too. Saved us $$$ on a repair. Thanks BB :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really just got this but if it's anything like how they do with any other warranties it will be fine.

    I would recommend this to a friend