Customer Ratings & Reviews

Love that Firefox is in the system and I don't have to use my firestick. Sound is great. Picture is great. No compalints. I would buy it again.

I love the product, great customer service attendant.

Geek Squad came to my home a did an excellent job. Thanks Geek Squad..!!

They helped me with my laptop. They knew what the issue was and explained to me how to troubleshoot problems.

Feel a great sense of security knowing I have the added protection from anything happening

Great protection love using Greek for all my product

So far we haven't had to use this, but we have in the past for products and have always been happy.

It’s great to have geek squad When there’s any problems with your rich days and you have warranty, they come right on the surfaces

Definitely worth the money for a five year warranty on the TVs

Awesome protection that was available when I purchased the TV.

Help my grandma set up her TV over the phone in under 5 min. when she could barely turn the last one on.

I am loyal to Samsung TVs never had an issue until this tv made a pop noise and went out. The motherboard was out of stock since this size is no longer sold and BB Geek Squad replaced it. I like the Geek Squad but had to wait 2 weeks for an appointment and another week for an ordered part that was cancelled just to replace the unit. I will not be purchasing the warranty on the new unit due to this, as I have additional insurance for all electronics in my home. Do better Geek Squad!

I love this protection, the squad is very knowledgeable, professional, respectful, helpful, and courteous.

The GEEK SQUAD representatives are fast at taking care of your needs!

Although the 5 year Geek Squad Protection Plan is up front pricey, it delivers as promised. I've replaced 2 TV's due to screen failure and have received full credit towards a replacement. The exchange doesn't occur overnight, but it happens.

Glad to have this for a piece of mind! Have heard great things about the service!

Love the warranty due to fast answers and fast response

My TV I purchased gave me fateful service for five years. I was one month away from my BB protection plan expiring when I began to experience dead pixels across half of the TV's screen. I contacted Geek Squad by phone and they coordinated to have a new TV sent out ASAP. Received the new unit within five days. And they hauled the old one away for me too. As long as this new TV lasts me another five years, I'll be set!

The geek squad was friendly and patient with my decision.

Always helpful and accessible to help with products.