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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30849 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 30,849 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome everything is fine and covered with geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more worry!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having a large tv fail in less than 2 years and having purchased such a program prior to this purchase I would not buy a tv without an extended warranty! And this time added a power surge addition!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Call the Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have'nt had problems with TV. Its only a month since i purchased it, but like the peace of mind knowing that if there's a problem i can call the Geek Squad. Bought a two year extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed virus on computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this great to know that you are protected without the extra cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully won't have to use it, but I'm happy I covered the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleasant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service and the customer service over the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very friendly, helpful, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great to have no matter what you buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not too difficult to get the old TV looked at and the report submitted for review. The answer to replace came within a few hours. It was too expensive to have the Geek Squad just hang it on the wall so I choose to just have the delivery and haul away done as outlined in the warranty. However, I was never told that I was responsible for taking down the old TV from the wall. This caused over a 3 week delay in finding someone who could take the old one down and replace it with the new one. This cost me more money that I should not have spent other than installing the new one since I had the Warranty. This was on top of waiting over 3 months of getting this resolved due to the suspension of home visits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service!!! Definitely worth getting, team was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the risk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hope i never have to use this but samsung provides good quality products but you never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geeksquad employees are the best thank u best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was able to help when my headphones sto

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price! Would recommend to family and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value , quality essay to use the life time is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY NEW BEST FRIEND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE LOVE MY TV IT KEEPS ME HOME AND OUT OF TROUBLE. HIGHLY RECCOMMEND THIS FOR YOUR NEXT PURCHASE OF A TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buy’s extended warranty program. Always worth the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind, worth the money. Just wish it covered everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel much better knowing my purchase is protected.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Love it won’t have to pay double again if anything happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeeeeek squaaaad did not use but could be useful for most people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sandman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a warranty i dont think they need a review on a warranty

    I would recommend this to a friend