Customer Ratings & Reviews

It's a must buy when I purchase any TV. If anything goes wrong best buy will either fix the item or any issues associated with the TV. Insurance gives me peace of mind that I am covered for any cracks, TV damage, power source damage if TV will not start, anything really.. It saves me from worrying.

I was aware I had purchase this package. However, I will now be taking advantage of it.

It’s best to have protection on the things you buy because you never know what can happen to the things that cost a lot! I love this protection very much and it has helped me a lot aswell

Never get anything without the coverage!! You usually have a couple of weeks to buy coverage if you can’t right away!!!

Great value if you can’t afford to replace the tv. I’ve never had to use geek squad. The policy goes into effect after one year of purchase. Sometimes dealing with Sony or lg isn’t the best experience. Depending on how big your tv is you might value the in home service.

Protects my electronics and if they can't repair they replace. Love it

Great investment, very important purchase. That's why i chose best buy

You did a great job on installing my refrigerator I would have them do it again

Its always been worth getting the warranty because you never know when things will break

I buy protection plans on all of our TVs and computers and have used them on both. Best Buy doesn’t mess around and takes care of things if there is a problem. This is the only company I buy protection plans from because of this. No headaches and hassle free.

I purchased an Insignia TV and less than 2 months the TV broke. I took it back, no questions asked just gave me the credit for the purchase. Now I did not get credit for the 5 year warranty but it was ok since there were no questions asked and credit given for a new tv. Best Buy has the best Geek Squad warranties you could ask for

We stay in Florida and our house was built before the 1970s, so no 3 wire electrical. Everytime we have a T-storm something is bound to get hit. Even with surge protectors and battery backups on all the expensive TV's and devices. So paying the extra for geek squad protection is a must have and a no brainer.

I brought a insignia TV 2 yrs ago and recently it died on me but thanks to geek squad they did what they could but it was dead. But did help with my questions and help me understand my options and where to go from there.

we have not had to call them yet. We did on a previous device and they fixed it promptly at no cost

The crews are very patient and nice. Though it took some time to get all issue resolved, I am very happy that Geek Squad provide protection to my TV purchase and offered the best outcome

I highly recommend adding a protection plan to your purchase. Even a quality product may have a catastrophic failure. We lost our 2-year-old refrigerator when severe thunderstorms hit the power grid. Best Buy replaced the refrigerator and compensated for food spoilage. The protection plans are worth every penny.

The geek squad know what they are doing and getting the extra protection plan is highly recommended in my book. I was working on my laptop on day, leaned over to grab something and it dropped out of my lap. The screen cracked on it, fortunately we purchased this extra layer of protection, took the laptop to the store and they fixed it right up. Great customer service.

Can’t really say much but I do know they honor their service and they do get things fixed. If they don’t they will replace a new item so I can say the service is.

insurance is import for your belongs, i would not leave the store with out purchasing it.

Great website to order from and had no issues buying or picking up. Also have had no issues setting up myself.